Il Gusto — Restaurant in London

Went on valentine's day. It was a disaster. There were only 2 members of staff on duty. One who kept disappearing and leaving the other to deal with a full resturant. It was a set menu with processco as part of the meal but we sat down and after 15 minutes I asked if I could order a drink. I was give a menu and left another 15 minutes when she came to take food orders and finally got the free processco that i expected on arrival It was 45 minutes before any starters showed up. They were nice and tasty. The main course unfortunately let things down. We both ordered medium rare steak. One was well done and the other was rare. The rare was was also a terrible cut and had to be sent back. Dessert was okay. The chocolate souffle was less of a souffle and more of a sponge cake. I never compain in restaurants but I can safely say this was the worst experience. Bad planning on staffing, food being cooked badly and no communication or apologies for either. Sad my little local Italian is not somewhere I will...

Local friends had said the pizza menu was a bit bland and ingredients sparse on pizzas but I decided to try it for myself, their pizza menu could be much better, there’s so much you can add to a pizza! I think just ask for what you want that they have on the menu, it costs extra but worth it, main menu a bit sparse on ingredients, ie like goats cheese, red onion. Spinach, onions, garlic, olives, mascarpone. I made my own pizza! It wasn’t easy as they were busy and a bit of a language barrier but got there in the end, I asked for all their cheeses, tomato base, lots of spinach, red onions, olives, garlic, asked for mascarpone a staple in my pizzas but the didn’t have or know what it was!? so went for the cream option .. OMG .. this was the best Uk pizza I’ve had in years!! Totally recommend.. have to say the pasta dishes they were serving smelt absolutely delicious too .. they should make a special house...

Attended Il Gusto last night for my partners birthday. Table of 7, each persons food was on point! We had pizzas and pasta and wow! All the food came out timely (despite one person being 30 mins late). Calamari was amazing, good sized portion and you could taste the flavour! Our friend has a calzone .. incredible, the taste but also the sheer size!

Now let’s get on to service …. IMPECCABLE! Made to feel so welcome, waiter was really attentive and really helpful giving great wine recommendations. We brought a cake with us to celebrate and the staff had the whole restaurant singing. Brought some celebratory Lemoncellos out, the staff even brought me a little apple juice shot as I’m 38 weeks pregnant and didn’t want me feeling left out.

Just an absolute pleasure from start to finish and we’ll...