Isla Ray — Restaurant in London

This hipster, cool place hits all the boxes for me: dog-friendly, great-tasting and well-priced food and drinks and music that is not too loud at night you can’t have a conversation. My husband and I stopped here last night and got settled on the comfy couch with our chi. I ordered the green refresher to start (lime, honey and soda water) and he an Aperol Spritz. I got the Chardonnay then and was pleasantly surprised how dry and smooth it was. Our food arrived shortly: my butternut squash and feta flatbread and his sweet peppers and mozzarella on sourdough. I was surprised how my dish was presented as I expected one large piece of flatbread with feta and squash atop. Instead the squash and flatbread are cut into chunks presented on the wooden serving plate with the feta serving as a dipping sauce. It’s an easily shareable portion size so I’m kinda of a piggy in eating nearly all of it. But the squash chunks were roasted perfectly. It was delicious as was the creamy feta. My husband said his dish was good as well but mine was definitely the star. The only downer was the brownie: it looks great and fudgy but is nothing special.

The place has eclectic furnishings, with lots of cool events happening frequently. Definitely a worthwhile...

I’ve been to Isla Ray a few times and I wanted to love it but after Wednesdays experience I don’t think I could eat there again... After waiting 20 minutes for 3 coffees and then 40 minutes for two breakfasts we were excited to finally get our meals. The food looked great but imagine my disappointment when I noticed hair wrapped around the salmon in my “good morning” breakfast. I told the waitstaff who was obviously a bit embarrassed but instead of apologising replied with “oh cool” and took my plate away. He returned 5 minutes later with what I assumed was a new plate of food. After examining the plate I discovered that there was still long curly hairs wrapped in the salmon. My husband went to show the waitstaff and ask for a refund. No apology, absolute silence as he handed back the money. It’s not acceptable that people who prepare food don’t wear hairnets, or that you would take the plate out the back and pick out the hair and return the plate... I could have done that myself at the table....

Although I've been here before on a couple of occasions with absolutely no reason to complain, the quality of what I ordered today was a complete and utter joke! My daughter and her friend ordered what was advertised as a chocolate milkshake, so you can imagine my shock and disgust at what was presented .......it was basically two half a pint glasses, mainly consisting of ice cubes, a tiny bit of milk and chocolate powder...... which came to a grand total of £6.00!!!! What I'd like to know is how can this be justified??? Perhaps the person who made this monstrosity need's to learn what a milkshake is and how it should be made!!! To put it mildly, this was a complete piss take! I can't believe that this establishment could charge £3.00 each for a half a pint glass of ice because that was what it mainly consisted of. Isla Ray should hang their head in shame for such shabby service. Never again will I be giving them my custom! Would of got a better quality milkshake from...