What a complete shambles I order 2 breakfasts a child's sspaghetti bolognasie and a mushroom and cheese omelette. They didn't have a child's spaghetti bolognasie even though it was on the board as special of the day dish. I got offered a pasta and tomato sauce with cheese. Well I sat down with my family and the breakfasts came over looked okay except the eggs were burnt (they had brown around the edge) and the smaller breakfast sausage was burnt. The skin had to be removed to get it eaten. The pasta and tomato sauce arrived and it basically was what it said not even the tomato pasta sauce. The Waitress then came over with well it looked like scrambled egg with mushrooms and lots of water 💧 on the plate and said the pan broke so cook said if you don't want it then she will understand. Well I did decline it as it looked horrible on the plate and to be truthful I would of been embarrassed to even bring that out to a customer. Asked if I wanted something else I choose a prawn mayonnaise jacket photo after a long wait Waitress comes over to say no prawn mayonnaise what else do I want on my jacket potato. Well being a vegetarian there wasn't much more choice and after already choosing 2 I had enough. So I refund I asked for. Total shambles and the only thing I got told as a way of apology was its been one of those days. Never will I go here again as if this was the case when I ordered we would of gone somewhere else so we could...
Read moreWorst dining experience I have ever had, shocking service!
Food was tasty but luke warm at best and missing items seemed to cause upset to staff.
Plates were slammed down and when the missing chips were brought out the bowl was slammed down.
Then had to chase further for bread and butter x 2 and toast x 1. Bread and butter x 1 and Toast x 1 were subsequently brought out with shocking attitude and plates again slammed down however there was still bread and butter x 1 missing which we decided to not bother chasing.
Staff then proceeded to watch us and stare as we ate.
Safe to say shall not be returning, very...
Read moreJust been for my lunch at this delightful cafe, Lovely and clean ,food was very tasty I ordered a ham and cheese toastie and was surprised when it arrived with a lovely fresh side salad and pot of coleslaw at no added cost , latte was hot and in a large glass and wasn't all froth and no coffee, the manageress couldn't have been any friendlier to her customers going that little step further to accommodate a disabled person so that she was comfortable , I shall be returning and highly recommend this little jewel of a find in Romford .Waitress Chantelle is also an asset to the place. Keep up the good...
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