Light on the Common Restaurant — Restaurant in London

Horrible experience, I was put on a waiting list for breakfast but when I got the table at 12:15 I was told they were no longer serving breakfast...even though I’d requested it specifically. I was told if I wanted breakfast I had to order immediately, I wasn’t even given a chance to look at the menu so just had to pluck a random order from the air. Avo on sourdough with poached eggs, they offered me chorizo with it. I got a slice of cheap white bread, with barely a smear of avo and 2 poached eggs...that’s it, no chorizo, no condiments, nothing. When I asked for the chorizo they’d run out so I ordered bacon instead which only arrived when I’d finished the ‘toast’. I asked for the bill and waited 15 minutes for that so I got up to go pay and out they came with my orange juice which I’d ordered at the beginning of the meal. Non existent service and a pretty slap dash, half arsed meal, definitely will not...

Overall lunch did not meet expectations. It was 7 years since we were last here and I then posted what lovely food it was and great atmosphere, unfortunately I can’t say the same this time. The staff were welcoming but the three of us we were shown to a small table squeezed between two other larger tables, barely enough room to get in and very cosy when the staff were serving the other tables.

The bad start was made worse with one of the wine glasses having obvious lipstick marks and then the wrong size of wine carafe was served. Oh, and paper napkins in a restaurant!

The menu choice was just sufficient but for my liking was to vegetarian based however the Crab Tortelloni was very nice although my wife’s Mushroom Burger was very dry and the buns on both the mushroom burger and chicken burger too large and of poor quality. The food didn’t live up to the price.

The desserts though were...

Dear Management,

I recently visited your restaurant with great anticipation. Unfortunately, we were extremely disappointed by the rude behavior of the person at the entrance. This individual told us, quite discourteously, that we would not be served and that we needed to leave.

Our intention in visiting your restaurant was to enjoy a pleasant dining experience. However, this negative encounter was completely contrary to our expectations. We hope that this behavior does not reflect the general service philosophy of your establishment.

We believe that such an unpleasant experience could tarnish the reputation of your restaurant and result in the loss of potential customers. We kindly request that you take the necessary measures to ensure that similar situations do not occur in the future.

Thank you for your attention, and we look forward to your response regarding this...