London Fields Lido Café — Restaurant in London

The Scottish woman working in the cafe is a whole next level aggressive bully. I pray that me or any of my friends or family never have the displeasure of meeting her again.

What a disgusting excuse for a human being. Never have i met such a bitter, sour, rude and aggressive worker, in the Better establishment. Well she works for Hoxton Beach owners, so technically she is not part of Better, we just have to endure her.

She tried to have me arrested today by claiming i tried to head but her, it's all on camera and i recorded her too so she's going to be all over social media talking to me like a spastic. Totally unethical and disgusting. I have the evidence of her trying to mock me because a little bit of saliva came out of my mouth, she started acting like she was disabled with a speech impediment. She's lucky my brother wasn't with me that day, she would have got her wish. Fortunately for me, i know when someone is trying to play the card and get me into trouble, so I don't give them what they want.

She's a special kind of card and a whole new kind of see you next Tuesday. I've reported her to her manager and suggest you all do the same if she's rude to you. She needs to go.

This woman was so rude to me the first time i came to the pool and i let it slide, today was different, she tried to trigger me and push my buttons. She's a nasty piece of work. She's a bully and tries to bully people but that won't work with me, she'll get a nasty...

This place is a joke.

I bought a coffee and attempted to pay for it. They had no change. It was 10AM on what was going to be one of their busiest days of the year and they didn't have any change. I asked if I could then pay by card but they would not make an exception to the £5 minimum rule and were trying to coax me into buying food to go with my coffee. I had already eaten and did not think it was my problem that they didn't prepare themselves for business that morning. I then was told that I would have to come back later for my change. That is ridiculous.

When we were leaving the lido, I queued up again to get my money back. After waiting 10 minutes for my turn, I was told "we are closing". It was midday. I would have been so annoyed if I had been waiting to be served and then after waiting, they refused to serve me. It made absolutely no sense for the cafe to be closing at 12 midday on one of their busiest days of the year.

I asked for my change back and, of course, the guy didn't remember me. I had to argue with him for my money.

Its such a pity the Lido does not have a well run cafe. It would be such a great business opportunity. I will let the Council know about this also as they also...

This was the second time I stopped by this cafe. This time an older woman was working who seemed miserable. I was on the phone to my partner and didn’t want to hang up. The counter did not seem clean I held it in my hand and rested on the counter as she was just sitting down on her phone. Couldn’t see who was even speaking.

She rudely told me to angle my phone away. I just politely said okay and moved it off the counter but i was holding on. She told me to put it down on the counter “on the other side”. She accused me of recording her and I showed her my phone which showed I was on a call. She still insisted on me putting it down.

I didn’t order in the end. My partner was even surprised and was angry at how I was spoken to.

Just a little advice. You can politely ask someone and apologise for accusing at the end. You can simply state you were worried to be recorded. You can make it a light conversation instead of being miserable and rude. There’s no excuse for this behaviour...