McDonald's — Restaurant in London

I wasn't happy with the cleaning here especially with all the Covid stuff going on . The screen to make my order was covered in finger marks that were obvious and in plain site . There was hand sanitizer on one of the tables but wasn't right at the door you had to look for it. There were members of staff half wearing masks not covered their noses . I pointed one to one that if she pinched the nose band it would not keep slipping down . The reply I got was oh but my asthma. My personal thought on this was if this member of staff genuinely had asthma to that degree then they would have had an exemption card and not be required to wear a mask at all. Not only partially wear one , I do accept that some people are exempt due to medical conditions as I have a family member that has COPD and is in possession of an exemption card . But I was extremely surprised to see how many members of staff at this branch were wearing this piece of PPE incorrectly. Maybe I am wrong here but I do think that it would be highly unlikely that more than 60% of the staff here have an underlying health issue that doesn't require them to use the PPE that their employer has provided correctly . The food was delivered to my table that I noticed wasn't very clean, I ended up just picking up the bag and taking it to my car , where I sanitized my hands before eating my food . We all enjoy McDonald's breakfast and they have a responsibility to protect us and provide its customers with a place that is clean and safe as possible to eat in. Unfortunately this time I feel they they...

I went to McDonald's yesterday 10:30 am with my two kids, in my car using the drive through, I made the order and next window paid, but they were quite busy and asked me to wait for my food in one of the parking bays , I was waiting 10 minutes while my kids starting to get anxious and complaining about the waiting time, I went to the window walking, they ignored me, while they were serving to the other cars and I decided to wait for a few more minutes, after 10 more minutes they did not bring my food, because my kids complain so much and started to cry, I decided to go back and claim for my food, to one the windows, unfortunately they forgot about my order they did not have my order, they forgot about me, and the worst thing is because I left my kids in the car they release the hand break, and the car started to go backwards against the other cars in the queue, my son started to shout and I saw them just in time to run and stop the car before it crashes. I was shocked that I did not wanted the food anymore, then one of the managers came along and asked me, what is my order? and I couldn't answer, then I just said three meals that's all what I want eventually after 3 more minutes they serve us the food. This is what happened to me yesterday 12/4/2021 it could it be worst. This could have avoided if they have enough staff . This place needs more workers, more training for staff and deal...

Reviews are mostly people's own experiencies and opinions and can't always be proven. I order RARELY from Mc' Donalds as the only VEGAN option is the Mc' Plant. I can see usualy they are VERY BUSY at least on the after school hours and before closing. I ordered via app and waited a while until my order was ready. I could see drunk people, angry people. When my food was ready, the very nice lady apologised for the long wait. Only those that work in hospitality can understand how many factors can delay or affect the service or quality of food. That being said, the amounts of money spent at Mc' Donalds are usualy small, a meal is under £10, therefore, the service or food will never be a 5 star quality. I would like to THANK and send my respects at least for the Streatham EMPLOYEES as honestly they have to deal with all kind of people from rude to agressive and I am pretty convinced their montlhy wages are just enough to live like most of us. As for my choice of meal from them I think it's just what I spent for. Not the best burger but also not the worst. Ps: The very nice young black lady with a blonde wig told me she wished all the costumers were understanding like me 🥺 I have the feeling it wasn't one of...