Title: Inconsistent Takeaway Service Experience
My recent experiences with the takeaway service at Morley have left me with mixed feelings. While the food itself is undeniably delicious and clean, I have encountered recurring issues that have dampened my overall satisfaction.
It is clear that my kids love the food from morley, and I appreciate the effort put into maintaining quality and taste. However, the consistent problem of missing order details and items in meal deals has become a significant source of frustration for me as a customer.
The staff's apparent struggle with accurately reading and fulfilling orders has resulted in multiple instances of missing items, which is particularly inconvenient when trying to feed my family. In addition, the resolution offered for these errors—a minimal discount on the bill—feels inadequate considering the impact of missing food items on our meal experience.
As a customer who values both quality food and reliable service, I urge morley to address these issues promptly. Improving the accuracy and attention to detail of the staff members responsible for fulfilling takeaway orders is crucial in ensuring a positive experience for customers like myself.
In conclusion, while the food quality at morley remains commendable, the takeaway service experience has been inconsistent due to repeated order inaccuracies. By focusing on enhancing service quality and addressing these persistent issues, morley can elevate the overall customer satisfaction and provide a more seamless and enjoyable takeaway experience for families and...
Read moreWhat can I say. One of the best chicken burgers I've hadfrom a fried chicken shop. Decent tasting chicken. Great customer service. Friendly people.
However, now on two seperate occasions myself and mrs have got extremely bad food poisoning. We were both very very sick. Not to be dramatic and with no exaggeration, it was like peeing out of my backside for days, continously. It was disgusting. Vomiting & fevers included . I was surprised we didn't end up in hospital. My mrs couldn't eat for almost two days after the second bout. I thank God my little one doesn't like chicken and chips or I'm sure it could have been catastrophic for her if she got sick from this food too.
The first time we shook it off and thought it must be coincidence so didn't pinpoint it to morleys. The second time confirmed it...
Read moreGreat Fried Chicken Alert** I have been looking forward to some fried chicken for a while, it's my naughty food. Well I usually go to KFC, standards usually the same, you know what your getting etc. Well I have to say, move over a minute Colonel... Morley's Fried chicken has just beaten you at top spot in North London for best fried chicken. Seriously, the spicy wings were great, spicy, coating was tasty and fresh. The chicken pieces were hot, fresh too with a tastier coating of herbs then KFC. Chips were cold, but that's to be expected, a zap in the microwave sorted that out. Gravy was good too. I guess the odd negative reviews here are maybe 1 in a 100 but judging by the bucket we just ordered.. was very tasty. Thank you Morley's, I'll be going with you guys in future. Keep up...
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