Mr. White’s English Chophouse London Whitechapel — Restaurant in London

I don’t usually like to give horrible feedback this took me time to even think about leaving a review, but here goes.. I went with my husband during Ramadan time to try the ramadan set menu out & we was both so disappointed!

The starter was not all that, it made me feel like i was going to puke as it was goat cheese, it smelt & it was so overpoweringly strong i had no clue it was gost cheese at first, i had to take it out if my mouth & put it on a tissue. The bread given for that starter was cold sadly.

We got our “mocktail” im sorry but that was No mocktail it just tasted like cheap carton juices put together. We then had our main come along we were excited to try the steak, we both asked for medium well done, but my husband steak was full of blood & full of fatty jelly like bits in his steak. He was struggling taking fatty bits out of his mouth i asked him to ask to get it changed he was hesitant in doing so due to anxiety, he then had the courage to ask for it to be changed, when the change of food arrived it looked like they just re cooked his one again & gave it back to him as it looked like it was chopped smaller & was full of fatty jelly bits again. Mine was so hard to chew and to cut into was hard, I have tried all types of steak and all types of cut of steak but this was really terrible. I did not want to cause commotion or scene so i said nothing but gave my bit to my husband to try as his one was worse than mine he also said it was too hard to cut into & too chewy so he didn’t finish it. The chips were decent, sadly they were cold too. The mushroom sauce was triggering my asthma because they added way too much pepper into it even my husband was coughing from it.

During the course of eating we was disturbed multiple times by the kids sitting next to our table they were noisy shouting and kept throwing crayons at us the crayons were provided by the restaurant. I had a crayon thrown at me & my husband twice this was making the environment so bad for us, i suffer from anxiety so does my husband, so it made me & my husband very anxious to eat hearing these screaming kids and them throwing crayons at me, the workers saw but said nothing. We came for bit of peace out especially after fasting all day and we had to deal with this, really made us upset.

The desserts then came, the eton mess was decent only thing that was actually worth eating on that menu, my husband brownie wasn’t all that sadly. We had to rush eating our dessert because the kids we’re getting on our nerves.

I paid in cash came upto £84 it was not worth that price at all, felt like a complete waste of money, my husband was so disappointed & so was I, this was our first ramadan being married & going out to try a “ nice restaurant” but it was terrible, really unhappy both of us were from the food to the environment experience we had it was not nice at all. Horrible experience would...

My party of 4 booked a table for the Iftar menu on a Sunday evening. We arrived on time at 6pm and used the time to understand the menu before we broke our fast with a yummy chocolate covered date from Saudi and went to pray. I appreciate the fact they allowed customers to use their two meeting rooms for separate prayer spaces.

We received a complimentary strawberry lemonade which was refreshing. The starters came out on time. The calamari was lightly battered and well seasoned, and brightened by a squeeze of lemon. The pear and blue cheese salad was extremely bitter - there didnt appear to be any pear. No one liked this dish and it;s quite unpleasant to have on an empty stomach. Red pepper piperade and sourdough was delicious and the nicest thing out of the starters but the sharing portion between 4 fasting people isn't sufficient.

Then there was a good 30-45min wait until our mains arrived, whilst everyone else in the restaurant was well into their Iftar mains. Serving staff were moving calmly and were professional but for something like an iftar menu where all customers should have their food at around the same time, this should be considered. For some reason, our table was the only table waiting for mains.

We appreciate everyone who works in the restaurant industry during Ramadan, especially when they themselves may be fasting. We could see they were busy but we had to wait ages to ever catch someone's eye as our table was not taken care of the way others were who were bigger groups.

At one point, one of the server staff (seemed senior than the others - female) was having a go at one of the other server staff who seemed new (another female). It wasn't a loud interaction from where I was sitting (but those nearer would have heard it) but it was very visible at the front desk in front of all customers. Body language was negative and the server who got told off was visibly dejected afterwards.

Mains were better when it arrived though the rest of my party didn't enjoy it as much. Felt underwhelming after the long wait. If it's a sharing menu for 4 people, there should be more to share, i.e. a whole chicken between 4 people, and increase portion of each side and gravy. I felt that every thing was too salty. We alerted someone to clear our table and asked for dessert and the bill at the same time as we weren't keen on waiting longer.

Dessert improved the experience slightly - the Eton mess was a winner and the brownie was sumptious and rich. The sticky toffee pudding felt and tasted like box mix and wasn't sticky toffee-y at all.

Overall, for the price point, too many negative factors for me to want to visit again but thank you for having us. I truly appreciate the inclusion of having an Iftar menu during Ramadan - please take on the feedback for improvements as expecations are high for...

Food was good, I would say around 8/10 and very much worth it with the 50% off mains promo. However, the service was apalling. Firstly, it took an awful long time to be served for no apparent reason as I could visibly see waiters just standing around. Secondly, I asked for a coke which they said they didn’t have and the waiter suggested I have pepsi instead. The pepsi arrived and I poured the bottle into my glass. Once I started sipping, I found the taste off so I took a look at the bottle and realised it was pepsi max. I called a waiter over and told him we wanted pepsi so he went and said he will get it. A good 10 minutes passed as I observed him conversing with another colleague clearly not about work. We then made eye contact to which he came to the table and said he forgot and that there was no pepsi. He then gave the opportunity to take the drink off the bill which I took. (he left the drink on our table so i assumed we still could have it and there was a 40 minutes wait for the food so of course i drank it) Then our food arrives and I am given the wrong sauce that I specifically paid for. We alerted the woman who took our order and she said she will bring the correct sauce on the house. She brings the sauce and we ate the food and the food was good. However, the servers checked on us once the entire time and our water was empty for most of the time until we had to ask for a refill. The bill came and we were hesitant to pay service charge due to our experience but leaning towards paying it. However, we see the pepsi was still on the bill and so we told the guy and he said he will take it off. He comes back saying that as we drank the drink, he cant take it off the bill not apologising for the fact on two occasions he said he will take it off the bill. Due to this, we didnt pay service charge. We then went home and took a second look at the receipt only to realise they also charged us the wrong sauce they gave. I called to complain to which the woman who initially took our order and seemed like the manager of the place answered: she first listened to my complaint and tried to tell me i was wrong and that i wasn’t charged but meanwhile she must have looked up the receipt and saw we were wrongly charged. She then said why are we calling when the restaurant is closed- to which I replied why the hell are you answering. Awful service and although the food was decent, the service left us with a sour taste in our mouth. It is disrespectful of these staff to work at an establishment owned by such a prolific chef in Marco Pierre-White. Nothing they can do when they reply to this review other than hold their head up in shame. Owner/ higher up management- please get...