Perfect Fried Chicken London — Restaurant in London

Would give no stars if I could. Absolutely horrible place. Asked them if they have anything gluten free as I have an allergy, they didn’t understand and thought I was asking for something free and were very rude. I tried to explain ‘something with no flour or gluten’ they said no. I said so a corn on the cob isn’t gluten free? They again said ‘it’s £2 not free’ my friend even tried to translate. Then they started speaking in their own language and laughing. Stormed out in the end they were so rude and horrible. As a food establishment you need to know what allergens are!!!!! I understand there was a language barrier but surely they should know what basic...

I came into the shop with a friend at around 1:00 my food was given at 1:30. Because some man was serving everyone else that ordered after me then refusing to give my food saying he remembers giving me my food? i already paid and wasn't leaving with out my food. He was being rude and not listening ti me and my friends when wr had somewhere to be. We consistently said to check cameras but he refused only ignoring us. Eventually he gave to food but when putting sauce on my food, he squeezed a bit on, i asked for more and he started aggressively pouring peri salt on my food. Very unprofessional and too egoistic. I...

Let me not lie. For a cheap chicken shop, they are really good. Their chips are the best and kind of similar to McDonald's. Only thing I want them to improve is their customer service. The guys should be more polite and understanding rather than speak their own language when they come across a customer that is not fluent in English as when I was there, I saw a woman trying to buy food but she was struggling and the guy kept shouting "READ MENU". It is not my experience but still as a witness I found it rude. Very nice food but management they need better customer service! This is why I give 4...