Pyramid Restaurant and Lounge, Edgware — Restaurant in London

Been here multiple times, first few times didn't have issue service was fine.... came a couple more times with work colleague after that things changes, you would expect some one who visit more then 10 times would get decent services especially as regular customers. How ever service is unbearable, the lady that works here extremely unprofessional. First had the audacity to question our ethnicity and to make us look lower class, secondly to flick my ear in a manner that is not deemed acceptable to any one. Thirdly to lie and say the menu " charges £8 per person" which to argue since when?

I am unsure if the owners are unaware of these issues certain clients face or ignore it.

I have been to many shisha places and by far I would say this place has low standards and only care if they make money and not hospitality

Would not recommended to any one who's going to enjoy a...

I came for a friends dinner, firstly it was sooo cold we had to keep coats on- a big shame! One woman was taking orders and bringing out food, bless her but she had no strategy in taking such big orders, she would randomly go to different people therefore when food would come out everyone would be confused about who’s was what. The food didn’t all come out at once so my friends were eating their food and my table was empty. My food and Others came out 20mins before I had to leave and I had to pack takeaway and didn’t get to eat it there. The food wasn’t anything special either. Best thing about the night was the DJ and the Strawberry Daiquiris but overall not happy with the quality...

I honestly feel this lounge deserves way more than a 5* review! From the moment we booked our Birthday celebrations, Pyramid lounge went above & beyond to create a stress free, fun & memorable evening! The staff were absolutely amazing and considering we were a group of 30+ & the lounge had other guests they worked impeccably fast, we never had to wait more than a few minutes for a drink to arrive! The food was delicious & I can’t wait to go back for more! The dj on the night was complete vibes!! He had everyone feeling great! This is a family run business & they are absolutely amazing! I can’t big you up enough! We will be back very soon for more delicious food & my favourite...