Aviv Restaurant — Restaurant in London

Gone downhill a lot since I last reviewed it. The starters and main were fantastic, but the service and desserts were awful!! The set menus are no longer such good value - saved 50p on one and one meal cost us £4 more than it would a la carte!!

We didn't get all the sides we ordered - despite asking for them, we only got some more, not all. We had to ask for one of the mains because they only served 6 out of the 7 of us, and they did the same with the desserts- only served 6 out of the 7 people and we had to go and get a waiter to bring the other one. The desserts were not hot - we sent the sticky toffee pudding sauce back to be reheated and then had to ask for it because they didn't bother to bring it back. The plum crumble was a small amount of plum covered in what can only be described as a mountain of sand. Much too dry and badly made.

We waited ages for them to clear our table after mains we had to go and ask them to do it and give us the dessert menu. If o had been posting I would have removed the service charge.

It was incredibly noisy, making it hard to hear each...

Many reasons for this fair rating. Aviv need to be fair on their customers and inform ahead of forced double pricing per person and withdrawal of standard menu and also ensure the food quality is fresh and reflects the highly inflated event pricing. If force charging £50 per person, when groups turn up, with no idea in advance, food should at least be of some quality (vegetables and chips for example pre cooked and all soaked and dripping in oil). I am sure some fresh vegetables could have been managed for the price. Most people left plates uneaten. Also ensure enough staff to be able to attend to the service requirements. Clearly customers are not the priority here and the change in menu and pricing, which does not even reflect the food served was not transparent enough! If you wish to be transparent, please inform your customers ahead of time if the alcarte menu will not be available so that people can budget accordingly, or make a decision on how they want to spend their money and if the menu on offer is acceptable...

The most HORRIBLE experience!!

STAY AWAY!!!

ALL THEY CARE ABOUT IS MONEY!! NOT THE CUSTOMERS!

Went with 9 family & friends, ordered and waited for our food. Food arrived under & over cooked! Because they were rushing to close! The Manager literally kicked us out in middle of our main course because the waiters are only paid till 11 pm !! So what?? If you can't have us dine like normal ppl tell us before!!

Yes the kitchen closes at 10:30 but basic decency is to wait for your customer to finish their meal! Especially when you KNOW that you JUST served them their main course at 10:45!!!

The literally gave us our hot desert and cold ice cream in takeaway bags! Loool!! What a JOKE of a place!!

Manager, didn't want to hear what we had to say! Even his waiters were like what's happening here!!

Honestly, with this type of service I would NOT STEP IN THIS PLACE!

Don't expect any of us or anyone else we know to come dine with you!

Not even a...