Riverside East (Stratford) — Restaurant in London

Hello,

My friend and I visited hoping to get a Sunday roast. However, they were sold out, which is fine and understandable. For some reason, people were still being served roasts even half an hour after we were told they are sold out. We then decided to stay for brunch as we were hungry. Ordered two hot chocolates, instead of it being called hot chocolate it should be called cold chocolate water. It wasn’t even close to being warm. Extremely disappointing. If that wasn’t enough, we both ordered pancakes however they took 20+ mins to come for three tiny pancakes on a plate. When they did come, it was the wrong plate and we had to wait another 10 minutes for the right plate. They also completely forgot our chips and only after we asked for the second time did they bring the chips. Even the bill took 10+ minutes to come. I had asked for a takeaway box for my chips, but that was once again forgotten and at this point we just wanted to leave since it was such a horrible experience. The food was disappointing, cold, and flavorless. The service was even worse. The server who served us got our orders wrong and was extremely unpleasant to us the entire time and made faces at us. We were really looking forward to a good Sunday between friends, however, they spoiled our whole day. Extremely disappointing visit. If I could rate the service less than one star I would. We have never felt this unwelcome at a restaurant before. For two paying customers, you could’ve done a lot better in making them feel like regular human beings instead of treating us like trash. Hope this feedback helps...

Went for lunch during opening week (Friday 24th May). Food was discounted 50%. You can order via the QR code on the outside tables for both food and drinks. Or you can go inside and order drinks direct from the bar.

Service was really friendly from the bar staff to the waiting staff. The food arrived pretty quickly (10 minutes?), though we had to shout to our waiter as he couldn't find our table (which was weired becasue you tell them the table number when you order using the QR code). We had the chicken burger and fries, and trout with Jersey Royal potatoes, both really good, hot, fresh and tasty. The spicy red peppery sauce on the chicken burger is particularly good.

The bar was fairly quick, and had good quality, fresh Signature and Gypsy Hill pale ales and lagers on tap and in cans.

Only two complaints/comments — the QR code menu isn't very helpful. For example, the trout dish is listed as "Trout". That's all it says! When in fact it comes with potatoes, pickled cucumbers and a creamy sauce. The chicken burger doesn't mention that it comes with fries, so I ordered some, but then I ended up with two portions of fries. The full menu is on the Riverside East website, but it seems weird not to have it where you're actually ordering the food.

Lovely spot on picnic tables outside in the sun, under the Orbit. Inside looks nice too, with big...

Really beautiful little spot! Was supposed to be going to the UCL campus cafe but saw this one and thought 'sod it' as it wasn't packed tight and stressful like the westfield costa i just came from. Sitting in it as i write this review, the prices are very much 2024 east london brunch spot prices but when i could have spend the same amount at costa for a crappier quality i think its a bit of a win.

I would also like to point out i was not made to buy something to utilise the toilet which is always highly appreciated and noone attempted to hassle me over going in before i even considered ordering anything. cozy and spacious.

got a sausage roll with an oat latte, the young guy who served me was very pleasant and kind and his supervisor(? maybe also chef) was also very polite and humorous despite not even directly serving me. food was really nice, sausage rolls have sesame seeds on them which i personally really love and the sausage was nice and fat, no skimping out here