Spice Hut Plashet road — Restaurant in London

Absolutely rude and disgusting customer service.

They charged me the wrong price and I had to argue with them explaining why and how they overcharged me. There was literally an advertisement poster outside saying there was an offer for their naans but they acted ignorant of it and said there was no such offer. I'm sorry, why do you have advertisement posters on your display windows, if you don't even know what's written on them? Completely daft. One guy even walked out saying he isn't buying anything if they can't price anything right.

They don't communicate very well in English so they couldn't even understand what I was getting at. It wasn't until I started making comments in my own language that they gave the correct amount back since they were quite frankly presenting a false image of themselves to...

Usually depending on chef the Biriyani is ok. Today my Biriyani was ooozing with oil. Just look at the attached photo, the container is testament to the oil. Unfortunately due to the oil my biriyani was tasteless, it was so oily the rice was sticky. Then to add insult to injury I notice grey stale pieces of lettuce was added to my salad. Again if you look at the photo with the salad you will notice the grey pieces.

Finally when I asked for two wings I was asked to pay £1. So 4 tiny wings would have cost me £2. Yes I understand prices have gone up but you cannot seriously charge 50p for 1 poxy tiny fried chicken wing! I actually laughed out loud and said no to the wings. Other Spice Hut franchises charge 50p for two wings which is reasonable but this establishment on Plashet Road decide to...

I normally never go to this branch but ended up going as enroute home. Wings where decent naga donner was a little bit over saturated with oil - I know it's a donner but was more then what you may expect. Ordered chicken burger with cheese with 2 wings meal x 2 + 1 naga donner meal ( they dont do a meal in that - when i asked for a drink was told they dont do meals- common sense would say you should of said when payment was made then i woukd of paid for a extra drink) - came home to find no cheese or wing, sauces for 1 meal. Didn't look too busy so don't know how they messed that order up. Looked unclean with sticky table tops - food specs on floor - regular cleaning wouldn't go amiss. A little more concentration on service would make this alot better. Other branches I think are...