It's not very often that I give a bad review on anywhere that I've eaten, but I have to say my visit to Chatsworth in Acton last Saturday was the worst and I won't be returning, ever. A group of around 30 plus people attended a family dinner and I'm not sure if the chef was sleeping that evening, but the food was not to the best standard at all. After hearing a few nice things about this place, I and my family were thoroughly disappointed.
The fish and chips was extremely oily. Had oil dripping from it. The chicken was dry, which meant my son refused to eat it. But, the most frustrating part of it all, was that 19 of us ordered Apple Crumble and custard, which came to us burnt. How can anyone burn custard? You could smell the burning from a mile, plus the crumble was dry, and burnt also. The burnt pieces were visible and to be honest, it looked like a mess. Furthermore, is apple supposed to look purple?
After complaining numerous times to various members of staff, requesting the dessert be smelt, we were told that this was how the Apple Crumble was supposed to be. Really? Does a chef not taste his food before he feeds it to his customers? Clearly not. So after a vast amount of time deliberating, the woman who we believe to be the manager only agreed to refund 9 desserts. Really? Only 9. I swear all 19 family members complained and the majority of those 19 didn't even eat their dessert. So, because of this treatment, I wouldn't recommend a dog to eat there. This whole let down ruined our family members birthday and of course dampened the good vibes. I will be making sure my review goes worldwide, from Facebook, to Twitter and any other websites that except restaurant/food reviews. Good luck to anyone who chooses to go there. To those of you who have had a great experience there, fortunately...
Read moreThis venue is located on the main road about 10 minutes from the underground station. It is directly opposite a pub but appears to be the more popular venue for locals. The decor is basic, but the atmosphere is friendly. The staff are attentive and check to see that your needs are being met. The prices are reasonable and there is a good standard choice of drinks on offer. There is outdoor seating and a function to play music for gatherings. A weak point is the male toilets that had a dirty rag on each cubicle that was unsightly. The toilets could do with a makeover. However, overall it is a good venue for socialising in a...
Read moreMy first venture to the Chatsworth, came to see a band called Frank The Cat. I came with friends of mine to make an evening off it.
We all ordered food, which was fantastic, cooked to a high standard, actually you see the chefs working away. Great wine and beer selection, and non alcoholic drinks.
Staff have been very welcoming and friendly. There is a quiet back room to sit if you don't fancy the music. There is a lively atmosphere, l am sure it is more quieter during the day, but since there is live music, there is a different happy and jolly crowd.
It's definitely a place worth a visit whatever...
Read more