The Durell Arms — Restaurant in London

I visited the Durrell arms on Saturday night as I had heard good things about the pub however after my experience I can’t say I’ll be back. A friend and I left our jackets on the chairs in one of the booths so we could dance to the live music and when the pub closed and we went to leave we noticed both jackets were gone (I’ve lived in London for a few years now and never had something like this happen in a pub). We asked the staff if anyone had handed them in but they were very dismissive and were more concerned about getting us out the door so they could close up than helping us. I asked a member of staff behind the bar if anyone had handed them in or if they could check cctv and they pretty much laughed at me saying there was no cameras and what would they even do if they did see it on camera. My friend and I proceed to leave after being ushered out. Once outside I knocked on the door again and asked if I could quickly go check around and was told no, but a staff member asked me what they looked like and that they’d check. The staff member went inside for only a minute, barely long enough to have checked anything, and said they couldn’t find either of them. The following day we tried to call the pub to check if there was anything in lost and found, we tried 7 different times throughout the day but the phone wouldn’t ring through and kept cutting out. We also messaged them on Facebook and DM them on Instagram with still no response. I understand that it’s not the pubs fault that they were stolen, but I am disappointed with the lack of empathy and that the staff were more concerned with getting us to exit so they could close instead of allowing us a minute to look around and make sure they hadn’t just been moved. It’s also crazy that the pub was basically impossible to contact the next day. The customer service was extremely disappointing and I won’t be going back or recommending it to friends. Be cautious it’s a hotspot...

🚇 Parsons Green 🍺 £7.00 Estrella Galicia

The Durell Arms is located on a busy stretch of Fulham Road in SW6. The nearest Tube is Parsons Green.

This imposing Victorian corner pub was built in 1886. I would presume it is named after Durrell Road, which is the next road to the left of the pub.

This is a large one bar pub which has three distinct areas. The main bar area is at the front and has plenty of poser tables and a large screen. To the left is a number of raised comfy booths with a Tv in each one. At the back is a dining area with panelled walls and a huge atrium above. The servery is ‘L’ shaped and is accessible from the front and boothed area. The decor consists of a boarded and chequered floor, a beautiful ornate fireplace, but the star of the show is the marvellous decorative ceiling. At the front of the pub is a small outside space behind some foliage.

The beer line up was impressive and had a varied selection of well known and lesser widespread brews. I decided on an Estrella Galicia, my pint was excellent, price point was to be expected in this part of town. The food menu is British classics, Fish & Chips costs £18.00, Roasts take centre stage on a Sunday.

I arrived just before 3pm on a sunny but chilly Saturday afternoon in March. The pub was fairly busy with a younger crowd in attendance watching Italy v Ireland Six Nations match. The atmosphere was upbeat and lively at the front bar area and a little more laidback where the booths are. The service was great, the team on duty were welcoming and friendly.

Prior to visiting, I was expecting a more Gastropub experience but I was pleasantly surprised to find a thriving drinking environment. A top beer selection, some nice decorative touches and a buzzy atmosphere made for a splendid time spent here. The @durellarms gets a thumbs up from me.

📅 15th March 2025

More London Pub info...

I recently had the unfortunate opportunity to visit this pub and left much to be desired. Despite making a reservation three weeks in advance, the experience turned out to be rather disappointing. Upon arriving at the pub, the first red flag was the condition of the table assigned to us—it was sticky and unclean, giving an instant impression of poor maintenance and hygiene.

To add to the frustration, the pub had a peculiar policy of not serving drinks in glassware to certain people. Instead, patrons were given plastic cups, which not only detracted from the overall drinking experience but also felt cheap and inconvenient. It was disheartening to see this lack of attention to detail, as the choice of glassware can greatly affect the taste and presentation of the beverages.

Sadly, the disappointment didn't end there. The quality of the food served at the pub was subpar at best. The dishes lacked flavour, and it was evident that they had been prepared without much care or expertise. It was truly disheartening to have anticipated a delightful dining experience, only to be met with such uninspired and tasteless food.

Overall, my experience at this pub was far from enjoyable. From the sticky table to the unappealing plastic cups and the dismal quality of the food, it was clear that the establishment fell short in several key aspects. For those seeking a pleasant dining and drinking experience while watching a match, I would recommend looking elsewhere to avoid similar...