Ordered two of the same pizzas with request for certain allergens not to be included. Duty manager did not pay attention and brought out incorrect pizza order, one with known allergen on. Either chef put allergen on by mistake or was served the incorrect pizza. Duty manager then proceeded to handle the situation really poorly and refused to replace with correct pizza. Chef came out and was verbally abusive. I would recommend anyone with allergies to avoid for food safety. And just generally avoid as duty manager and the chef have no human decency. Have reported to food standard agency for food safety. Wish I could report for customer care too, duty manager was happy for me to sit there with no food whilst partner ate rather than do the right thing.
I am adding to my review as the response below is untruthful. No one tried the pizza, the chef refused. No one sort approval to, I offered and they refused and returned the pizza to us. And the chef called me a liar not the other way round, he was aggressive and verbally abusive. I did not call him a liar. The chef had not gone home, it was before 3pm when this all started and the kitchen closes at 3pm. So a pizza could have been replaced if your duty manager actually cared. The duty manager had already messed up the previous order by not putting walnuts on it. So a lot of time was wasted. And you did not offer a refund several times, we had to request one, and even then it wasn’t a full refund. Your reply sums up general poor customer...
Read moreThe tallest pub in London.
Yearning for a hearty and competitive yet playful pub quiz. As a foreword a poor quizmaster (or mistress (or maybe they still like to be called master?)) always blames his or her audio visual. Granted the sound quality was off, but this particular mistress lacked both the panash and verbosity needed to glue this great quiz together.
She, we'll call her Sue for now, just didn't get it. Lackluster bordering on insulting attempt at a picture round for starters. Ambiguous questions followed that led to panicked cross-table gazes from the experienced amongst us.
We all felt for Sue, especially towards the end. She crumbled like under treacled flapjack. Whilst I hope Sue never reads this, I do think potential quizzers need to know before spending their hard earned Shangri-La on this show.
Sue couldn't even land on what the correct answer to her own quiz was. I am no Alan Turing (despite sharing a similar sounding name in reverse order) but I would certainly have codified what constitutes a point prior to the inevitable heckles of disgruntled quizzers cum quiz end.
I don't often write reviews that drill down to this level nitty gritty nitty, but let that act as my beach sock in the wind or perhaps my farm weather-vain or weathervane I don't know, as a metaphor for foremost my fermenting feelings.
We came 6th.
On behalf of TBP /...
Read moreHidden Gem: Everything everywhere all at once, this pub is worth going a bit further for. Classic, grand, London, Victorian corner pub. Narrow corner doors with proper vintage pub locks lead to a spacious hall bar, with a high ceiling and retained Victorian decorative detail everywhere; coving, large, round cornered windows, well decorated with hanging light chains, vintage flip down overlook windows, decorated pillars, fireplace, beautiful flower lights over the bar and aged chandeliers. A great loved in feel and decorations that work from the silver tray and painted vintage mirrors to the decorative ceiling and wall paper. Superb draught beer selection and everything for everyone, including board games 🎲 dog menu. A hood range of seating, with good shared spaces, a good vibe of groups of friends creating a good vibe relaxed buzz. Good, calm, attentive service. The electrician went over the top with the web of cable trunking. Plenty of outdoor seating for London street drinking. A great all rounder worth travelling a...
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