The Turk's Head, Twickenham — Restaurant in London

Change of management here has definitely seen a decline. Claire and her team were highly visible and always on hand. Have only seen the new guy once or twice and you’d barely know the place has a manager.

Whilst the menu has never been terribly inspiring, food quality has seen a downturn in the last few months. Waited nearly 50mins for a cold dry burger at last nights quiz.

The usual cheery and enthusiastic staff seem to have been replaced with surly uninterested drones. Despite having table numbers laid out around the function room, big clear font on white placards on a stand, I got to watch my burger sail past as two different inattentive staff members carried around the room searching for our number. Only to ignore me waving at them. It was only when I got up and approached them that they took any notice. But no apology or any vague interest.

If it had been worth my effort I’d have complained about the quality of the food. But I wasn’t sure anyone would be bothered enough to make a difference.

What once was a great pub, now seems to be just another cog in a corporate profit machine. And for the price you’d expect better.

We’ll eat before quizzing...

This long standing pub has suffered a number of refurbs, which you may or may may not approve of in attempt to appeal to all crowds. The garden has been converted to a mostly covered area, cheaply done but effective. Some areas still get some sunshine! There's no where you can sit without a TV showing sports, football etc. Even the DIY outdoor booths have tvs in them. So this is a sports bar now? But it has a climbing frame and kids play area. So it's a family pub? Indoor seated restaurant that is also a thoroughfare for the garden. Restaurant pub then? Old fashioned bar area, but the antique etched glass was removed to make it more 'welcoming'. Old man pub? Nope. Multiple pub identity disorder has resulted in a pub that's not sure what it wants to be. Mainly it wants to try to please everyone but ultimately fails. Makes lots of money I'm sure. That said, the beer is well kept (Dark star Hophead a welcome regular). Crisps are pricey. Food is basic in quality but reasonable in price. If you like football you can dump the kids in the corner and stare at a TV and they probably won't annoy...

We celebrated our wedding reception in the Winchester Room at The Turk's Head on Friday 11th April. An absolutely huge thank you to Dafydd and the whole team for making our night everything we had hoped for - a huge party!!!

We arrived to find everything set up as we had discussed and looking fabulous. Welcome drinks were poured and ready to go and the food came out exactly when requested. The buffet options were great and the ones we chose were absolutely delicious - all served hot and fresh.

The communication from Dafydd throughout the lead up was exceptional with all our questions or requests being answered quickly making the process stress free and enjoyable.

We really can't thank you enough and look forward to seeing you all soon....