Full disclosure, food and coffee here is fantastic. I've been coming here for lunch for a couple of years as I work around the corner. Every time I've had great food in a really nice cozy setting. The choice of vegan bakes is fantastic and the food has a real charm to it. Rustic, simple & pretty good value.
The reason for the 2 star review is the service! I've had such slow service too many times now that i felt I had to leave a review. I could let slide once or twice where I felt i'd waited too long for a coffee to be brought out. In fact on one occasion last year I was given a freebie (can't remember what it was) as way of apology. However on too many occasions now I've had to wait over 30 minutes for a soup or a coffee and a brownie to be brought to my table. I now wouldn't risk ordering food on my lunch break because it may not turn up in time. Even tea and coffee can take ages!
Although it's nice to have your tea or coffee brought to your table it doesn't seam to work. It seams like the cashier is taking everybody in the queues order before making the order of the first person. It gives the impression the place is quiet when in reality they're just backlogging food and drink orders without actually making them until they get nobody at the counter.
If you've got time to sit and hang out all day while you wait for your food or drinks then I can highly recommend but otherwise keep your orders simple and be...
Read moreUnfortunately, I had a really bad experience at the Yurt Cafe. I ordered a vegan sandwich, and after waiting half an hour, nothing had come. I walked in and asked them if the food was on its way, I was assured it was coming. At this point, no offer of a coffee on the house or anything else.
After another 10 minutes, a bacon sandwich arrived- I informed the waitress that I hadn't ordered this, and reminded her I had confirmed what I ordered only 10 minutes ago.
The waitress tried to argue with me, saying "they've lost your ticket. You probably didn't pay for your food. Or you didnt order inside". I was really shocked by this, but showed her the transaction in my banking app, to which she replied "oh you did pay... okay". Still no offer for a free coffee, which is the least I'd expect.
Finally, after a 40 minute wait, my sandwich arrived- the waitress said "sorry" and would I like a coffee on the house (finally)
I accepted and asked for an oat milk latte- unfortunately, the coffee that followed was with normal milk- I didn't bother raising this as clearly they don't care
Overall very disappointed, the staff didn't take the time to apologise properly or explain why the food took so long- I'd reccomend avoiding if...
Read moreCame to see a friend's art exhibition. It was a very hot day and the shaded area was very busy. Inside was very stuffy although there was an air-conditioning unit in the ordering area of the first yurt. Coffee was good. Had the vegan sausage sandwich for lunch which was tasty and had a nice salad garnish and lots of sausages. The server had trouble with the draught beer and said he'd bring it out to us. I had to go in when it didn't appear and they were still unable to serve the pilsner. He gave us 3 'complimentary ' bottles of Peroni instead. I've no idea if this was worth the same as what we'd already paid for 1.5 pints of the draught beer and he was too busy to do anything other than hand over the bottles. Carafes of tap water were available to take outside which was welcome on such a hot day. There was a knitting group meeting when we first arrived and the cafe definitely had a community feel. The art work was easy to see, particularly as most customers were outside. Outside furniture was basic and a bit wobbly but fine. Gender neutral toilets clean but the door of the disabled toilet would not close. Cakes looked good and lots of people were enjoying the...
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