Wagamama in Camden offers a contemporary take on Japanese cuisine in a bustling and trendy area of London. Known for its communal dining style and freshly prepared dishes, this Wagamama location promises a vibrant atmosphere. However, my recent visit highlighted several areas for improvement that detracted from the overall dining experience.
The service at this Wagamama was notably lacking. Despite the restaurant's reputation for efficient and friendly service, our experience was quite the opposite. The staff seemed overwhelmed, and our orders were taken with noticeable delays. When the green tea arrived, it was served in a strangely dirty cup, which was off-putting and raised concerns about cleanliness standards.
The interior of the restaurant was very hot, making it uncomfortable to enjoy our meal. Given the high foot traffic in Camden, it’s understandable that the restaurant gets busy, but proper ventilation or air conditioning would greatly improve the dining experience, especially on warmer days. Additionally, the bench seating was not comfortable, contributing to the overall sense of discomfort during our visit.
Despite these issues, the food quality was consistent with what you would expect from Wagamama. The menu offers a wide variety of dishes, from ramen and donburi to teppanyaki and katsu curry. Each dish is prepared with fresh ingredients and presented beautifully. The Chicken Katsu Curry, a staple at Wagamama, was flavorful and satisfying. The vegetarian options, such as the Yasai Yaki Soba, were also well-received for their taste and portion size.
Wagamama was founded in 1992 in London and has since become a global brand known for its minimalist decor and emphasis on communal dining. The Camden location reflects the brand’s philosophy but unfortunately falls short in terms of service and comfort.
In conclusion, while Wagamama in Camden maintains the chain's standard for good food, the poor service, uncomfortable seating, and lack of proper ventilation significantly impacted our visit. Improvements in these areas would greatly enhance the overall...
Read moreVisited Wagamama Camden for lunch and ordered the beef brisket ramen and katsu curry. The curry arrived first, but I had to ask about the ramen, as it hadn’t come out. The waiter said she would check, and after a few minutes, the ramen was finally served — but it was lukewarm at best.
I asked for it to be reheated or replaced, and while they did bring a hotter version, it was unfortunately bland and lacked flavour. I even asked my friend to try it, and he agreed it was tasteless.
What really made the experience worse was the behaviour of the kitchen staff. Since it’s an open kitchen, I could see two chefs visibly mocking me — pulling faces and laughing when I asked for the ramen to be hot. When they noticed I had caught them, they moved to the side of the kitchen to continue laughing.
The manager did come over to apologise and said he would speak to the chefs. He kindly offered to replace the dish with something else, but by then, the experience was already ruined. The unprofessional attitude of the chefs...
Read moreThis place is a letdown, me and my friend decided to come here since we love wagamamas and first of all, the waiters seemed very moody and didn’t feel like they really cared about their job. Moving onto the food, we had our food before drinks and waited another 10 mins before we actually got our drinks, it doesn’t take that long to make them!! Before ordering, my friend specified that she has a nut and dairy allergy, and our server seemed very annoyed, but it’s obviously not her fault she has an allergy!! My friend ordered the teriyaki soba noodles and duck gyozas, and i ordered the katsu curry with chicken gyozas, our mains came, and my gyozas came, and then my friends gyozas took an extra 40 minutes to come!!! I think this is disgraceful as we already ate our mains before the gyozas and we’re already full by then so they wasted their time and money from the ingredients to make them. Also the food was quite salty too! Overall I think this is disappointing from someone who loves...
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