YORI (Wimbledon) — Restaurant in London

Update- Try Ssam Ssam right around the corner. Family owned. Authentic and reasonably priced

Criminally small portions! Disappointing service

Attached - two photos comparing portion of pork belly from this restaurant vs Yori near Carnaby street. I feel cheated.

I will preface this by saying I am very knowledgeable about Korean food and have visited several restaurants in and out of London. I love Yori as a franchise but the experience at this branch was so disappointing.

Lets start with the good - its well located and very roomy. Not surprising for the location

The bad- terrible service. I was actually so embarassed as I recommended we visit here to a friend who was visiting. I just moved here so was of course thrilled to try out my new local Yori. First we were asked to be moved after we had been sat for about 10 minutes. I respectfully declined because it was inconvenient and also the reason given was strange ("move to the front so we can serve you faster???"). I wish the waiters had been honest with us with the reasons they wanted us to move because it seems after refused we were almost being "punished" for that. Regularly left the door behind us open so we were freezing! The dishes were brought out of sequence. I finished grilling and I had no lettuce which we ordered all at the same time so we could not even start eating. I had to request that to be brought out. It got to the point where I had to ask what time they close because I was wondering maybe we came too late and they just wanted us to go

The food - Add to it being served out of sequence which affected the overall experience, the portions were criminally small. Again I have visited over 5 yori franchises and their food portions have been pretty consistent. I took a picture of the 12 pound pork belly after grilling (attached). It was barely enough for even one person😂.

Its heartbreaking to write such a low review given that I have been such a loyal customer of the Yori franchise. Very...

Went on the weekend for a birthday lunch. We were seated promptly but there wasn't anyone else yet in the restaurant and we were cold as we were sitting under the vent.

After we took some time to decide what to eat, the waitress came to take our order and unfortunately we ordered the only thing that was not available, which they didn't tell us upfront. We then settled on the Yori platter, with pork bulgogi, cucumber kimchi and rice. The platter came with sides of bean sprouts, cucumber salad, as well as some garlic and chillies to grill. We also received a complimentary dish of sweetcorn in barbecue sauce and melted cheese. Although unexpected and free, this didn't really add anything to the overall meal and wasn't tasty enough for me to have eaten more than a spoon of it.

Weirdly enough, it took them some time to serve us, as if they were waiting for us to give them the go-ahead to start the grill after we got the sweetcorn. Also, you'd think that since we're cooking the food ourselves, we wouldn't have to wait that long.

Once we got the grill going, we had to ask for the rice and salad leaves to be served as it seemed they forgot them. It just seemed disorganised.

The meat from the platter was tasty and we enjoyed the BBQ itself. The prawns in the platter could have been skipped all together, you could tell it was defrosted prawns and it was totally unseasoned. I saw on the menu that these can be ordered separately, which I wouldn't recommend at all. The rice was like congee it was so overcooked!! I didn't enjoy that.

The amount of food we ordered for 3 was satisfying, and there were no leftovers.

My biggest disappointment with this meal was the service. We went for a birthday meal, and the staff on that day was slow, their way of speaking curt, not very attentive or professional, and didn't give the impression like they wanted to be there at all. Although we enjoyed the food itself (mostly), I'll be looking for another Korean...

Have been a regular customer of this restaurant for many years. Dine in and take away. Have always appreciated the food and service historically has been very good.

But there seems to be some predatory business practises and misinformation going on which makes me not want to return. Deciding to leave it here as a review because I didn’t want to make a scene or argue with a server over £20. It’s not in my nature to be rude.

Ate at the restaurant last week and paid the bill. £160+. At that time the server came over to give me my receipt and told me of their promotion. Every £30 I’d spent this evening would get a £5 voucher to be used within a month on a following visit. He wrote £25 and signed the receipt. He reconfirmed the £25 had to be spent within a month.

So I went back a few days later, ordered and then went to pay the bill. At that time the new server told me I can only take £5 off the bill. Apparently the £25 voucher I was given, despite being written and explained to me as 1 x £25, is actually 5 x £5 to be used within a month. Right. So I made a visit to the restaurant based on having this voucher, and now I just make 4 more visits within the next 3.5 weeks to redeem the vouchers! Which is ridiculous.

As much as I enjoy this chain, I feel as through they’ve conned me into visiting again so soon by misinforming me of of their promotion. Or maybe this was their tactic all along. Best case scenario poor staff training, worst case scenario is just lying to get you in through the door because it’s quiet at the minute.

Again, long term loyal customer here, but this has annoyed me a lot. And will now probably not be returning on principle rather than due to poor food. The £20 you saved on not giving me the credit towards my bill as explained I was due to get when it was given to me will mean £0 additional money...