Al-Madina — Restaurant in Manchester

The food is amazing, but the staff doesn’t seem to understand how to build customer relationships. As a regular who goes there every week often bringing 4-5 people with me felt really upset during my last visit. While the restaurant is a bit expensive, I still choose to dine there regularly. However, last time, they charged me £2 for a small portion of chillies, which they’d always given me as a complimentary gesture before. It wasn’t even a full salad (I know they charge for salads), but if they were going to charge for the chillies, they could have at least informed me beforehand.

Even during the bill payment, I tried chatting with the owner/ manager, but he seemed more focused on justifying the £2 charge than acknowledging my loyalty as a regular customer. The £2 itself isn’t significant not for me or the restaurant but the gesture (or lack of it) made me feel like the connection I once had with this place has faded. After consistently supporting them, spending £20-£40 each visit, I’d expect a little more appreciation. Now, I’m reconsidering whether I...

Having been a devoted customer for over 20 years, I can confidently say Al Madina on Wilmslow Road is one of the best places in Manchester for truly authentic Pakistani food. Every visit feels like a trip back home, thanks to the rich, genuine flavors and traditional cooking that never compromise on quality.

If you’re new to Al Madina, the lamb karahi and chicken karahi are absolute must-tries — both packed with perfectly balanced spices and tender meat that melts in your mouth. The saag here is also excellent, creamy and flavorful without being overpowering. And if you love meat, the lamb chops are simply mouth-watering, grilled to perfection with a smoky, juicy finish that keeps you coming back for more.

What elevates the experience even further is the outstanding customer service. Usman’s warm and attentive approach is truly 10/10, making every visit feel personal and welcoming.

For anyone craving authentic Pakistani cuisine in Manchester, Al Madina is a timeless favorite that I’ll keep returning to for...

Their Madras chicken and garlic naan is my all time favourite. The curry is spicy for natives though. They serve all curries with chutneys and fresh salad. The portions are large and the pricing is very economical compared to other curry houses around. Another must try is their Nalli nihari. The staff is friendly and accommodating always.Usually crowded over weekends, expect some waiting time as the place is small. The flavours are close to an authentic dhaba style cooking, their gravies are spot on. The lamb karahi is very delicious, just love the gravy they do. My go to with the curry is their fresh garlic naan. Wouldn't suggest the straters, as they ain't the best in town. But everything...