Had a late Holiday in Portugal and visited this establishment. T2 is looking a lot better and I found this Pub/restaurant to be pretty good. I am used to the Old Observatory Bar so can say this place was way better. It did not take long to get seated ( ok it is out of season so I think this has to be borne in mind ) and the decor was pretty pleasant , although given the throughput and finishes I doubt that will last. Admittedly bar service was a tad slow although it was friendly. There was a good range of beers and considering this was an airport it was very reasonable with some pints at the £4 mark and up. We had a couple of bacon baps and these arrived quickly and were actually hot. Unusually they came in what looked like a brioche bagel which was not the best choice , but given the situation with supplies this may have been the best they could do. There was a young chap actually cleaning all the tables and everyone seemed to have an idea of what they were doing. Taking everything into account and the difficulty getting staff I felt this was a pretty good effort and the place does not now deserve a slating. It looks like it is improving and the staff maybe deserve praise and some encouragement. I would use this...
Read moreFamily spent nearly £80 on breakfast before our flight out, and the service was beyond abysmal.
For four members of my family, cold food was serviced, which was then offered to be reheated, presumably in the microwave. Not to mention the portions served is beyond ridiculous. A single sausage, one rasher of bacon, a measly portion of beans and scrambled egg, which might I add, were stone cold, and the tiniest singular grilled mushroom and tomato your eyes have ever seen. Oh and this was £10 per head.
For myself I asked for the sausage "remix" butty, a sad excuse for a breakfast sandwich. One and a half sausages, cut in half and then served on two plain slices of toast. This was meant to be served with a tomato chutney / jam but I got given sweet nothing with it. This was £5.
Doesn't matter if you're in an airport, or a city centre, when you pay £10 at minimum for a dish, you expect a level of standard which this Ale House woefully falls short of.
Do yourself a favour, have breakfast at home or on the way to the airport, or at least do anything to avoid here until the management understand basic concepts of decent...
Read morevisited here in T2 on December 8th before flying out. we were met at the door by someone eho seemed to have concept of where they were & then seated at a dirty table with drinks menus that were dirty & stuck together.
The Area we were seated in was empty sith onmy my friend & i sat in it.
As i went to the bar to order, i had to try to get the attention of the staff who were to busy. chatting & a male colleague even alerted them to the fact i needed serving & they also ignored him.
i was eventually served by a women who barked at me " table number". when i pojnted at my friend & said " that lady there" she barked again " i cant plave an order with no table number"
we ordered, but as she wasnt listening to our drinks order & got it wrong
we paid £38 for 2 breakfasts &. 2 coffee
the food was tiny portions & cold. it was totally disgraceful.
£1.50 for half a slice of bread toasted
i emailed last week & a Andre Moll told me someone would email me to resolve this but still havent bothered.
save your money & dont go here...
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