Dined here for the first time this evening, I'm afraid we won't be returning. Although the food was indeed outstanding, the service was terrible. Firstly we walked into the door Greated by two people who we believed worked there, neither of which offered us a table asked if we'd got a table reserved, nothing just let us walk on in and we were stood around waiting aimlessly. Seated after receiving drinks, which I'm assuming the staff were new, as the wine glasses were not removed from the table, and glasses were put at the wrong side. Anyway aside from that we got our amazing food fantastic! But the staff were just hanging around a few feet away laughing and joking. I'm like trying to have a romantic meal here.. We didn't get asked at any point if everything was OK. When our food was taken, we got a desert menu, which didn't actually cover what coffee they did. We asked for a maciatto and a espresso and the maciatto came out looking like a tiny latte.. So if you go to a restaurant and are not bothered by service rock on in. But as my partner is a ex chef and has worked in the industry, standards have to be met! Sorry Azzuro but you can do better, it's a...
Β Β Β Read moreCame across this restaurant by chance. Reviews were mixed, but I wanted to try for myself. I love small local businesses and wanted to support.
Walking in the atmosphere was nice, chilled, and intimate. We were seated straightaway.
Had a little time to go over the menu, which had plenty of options. The food smelt amazing.
Ordered out starters, which was so tasty I could have eaten two plates!
Now, with the mains, we waited nearly an hour for them to come out! I did have to ask the waitress where they were, to which she responded politely that were busy, but it was a long wait. I was a little uncomfortable on the chairs as there was no cushion support, considering they were solid wooden chairs, I had to stand up at one point to relieve myself. Something to consider, especially if the wait is long between courses.
The main courses were nice, that made up for the delay and the dessert was also delicious.
Overall, a good experience apart from the wait and the food was authentic. I would go back maybe on day they are...
Β Β Β Read moreAbsolutely shocking service!! The good: struggle to think of any as the bad overshadows the whole experience. The bad: the delays (and we had booked ahead)! We waited to order drinks, we waited to order food, we waited for our starters, we waited for our starters to be taken away, we waited for our mains, we waited for our mains to be taken away, we waited for our deserts, we didn't wait for any more, paid and left (no tip). We were left with our finished starter in front of us for 30 minutes and then waited another 30 minutes for our mains! When it finally did arrive I was too hungry to enjoy it! We'll...
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