The George Charles — Restaurant in Manchester

I hate to leave a negative review for anywhere but recently had a really disappointing experience here.

Visited for Mother’s Day with my family and partner who is a Celiac. A member of staff told us explicitly that all the soy sauce was gluten free- therefore my partner starting eating it. Another member of staff then came over and told us the sauce was not gluten free, however he had already eaten it. There was no apology at any point, and the original staff member who said he could eat it then avoided us.

We have worked in hospitality before and just found the treatment and approach to the allergy by staff extremely bizarre and disappointing. No one appeared to understand the seriousness of the allergy or the fact he had now consumed a significant amount of gluten and would be severely unwell for the next few days.

The staff appeared to not be trained on intolerances/allergies as the initial staff member he asked for the allergen menu from didn’t know what celiac disease was.

Overall was so disappointing to not even be offered an apology! It’s a shame as the food/drinks were nice, but our experience was completely ruined by untrained and quite frankly...

The roast that I was unlucky enough to order was potentially the saddest dining experience of my life. The 'veggie bake' was not a bake, but rather a quorn-type medallion that had somehow had all of the moisture extracted - as it crumbled into a substance not dissimilar to vermiculite in my mouth, I watched as its tastelessness began to suck all of the colour from the world around me. In a futile attempt at salvaging any hope of a happy future, I spat it out into a tissue.

I decided to try and spice things up with some caramelized red cabbage - the smell assaulted my nostrils as the fork brought what can only be described as red-cabbage infused vinegar toward my mouth. I'd like to thank the factory that put said red cabbage in a jar for that experience, and to George Charles for charging me 13.95 for the pleasure.

The roast potatoes were sad.

My friend wasn't allowed to get his roast potatoes swapped for chips - apparently the kitchen are 'weird about swapping things', presumably because the meals were salvaged from a meals on wheels warehouse which went into liquidation in...

Having heard so many great reviews recently my wife and I decided to visit the George Charles (Pan-Asian) restaurant in Didsbury …. and we were certainly not disappointed.

Upon arrival you are immediately made to feel very welcome by the team and there is a really lovely atmosphere – The Manager, Andy, went “above and beyond” our expectations to ensure that we were really well looked after and nothing was too much trouble.

The menu is very interesting and also includes an exciting selection of Pan-Asian street food dishes which we were keen to explore. We decided to share two starter dishes, a Chicken Gyoza which was light, crispy and cooked perfectly and we also enjoyed a selection of Sushi which was extremely fresh and beautifully presented on the plate.

To follow we had a Salmon Teriyaki and a Prawn Katsu which were absolutely delicious and then to finish we indulged ourselves in a Unagi Affogato which was an absolute “must”, particularly with the Plum Sake!

If you want to enjoy a perfect night out where top quality cuisine goes hand-in-hand with impeccable service, then this is the...