Five Guys Burgers and Fries Manchester Piccadilly Gardens — Restaurant in Manchester

Absolutely shocking. No words. Me and my friend had a code and went to use the toilet. Food wasn’t ready yet. Instead of this “security” guard speaking calmly and using correct tone to either say “excuse me could I see your pin or recipt” or “excuse me sorry you can’t use the toilet unless I see your recipt” EVENTHOUGH I OPENEND THE DOOR USING THE CODE. When I got past the door, he elbowed my friend with FORCE and barged him into the wall screaming and shouting. Has he had any training or is he taught to just attack? It’s absolutely shocking. I repeatedly told him to his face “what does shouting and screaming and using that tone do longterm?” “What do you want?” And he carried on shouting over us causing all the attention onto us. He then carried on grabbing and using force on my friend and started screaming in my face. I was then using my phone to get a good picture of his badge in which he then started moving his arm so I couldn’t get it. ( so I recorded and screen shotted when I could and got it) showing he was so in the wrong. He was also smirking and yelling my friend to “touch him first” ?? Where’s the professionalism?? The security then came to the situation and as I was explaining and they were witnessing the shouting, all they did was watch and say nothing?My other friend then came to escort us out as the security was following him saying “you touch me first” when where was the fight that was supposed to happen? All just because we were...

FIVE GUYS CANT MAKE ONE HOTDOG. RUDE MANAGER AND BURNT FOOD. Eat here if you want to get ill. FIVE GUYS more like its a DIVE GUYS. Burnt to a crisp one side and not cooked on other. see photos. When asked for another hot dog, I was rudley told by the manager cant have another one made, as it will come out the same (wow). Just SHAMBOLIC. I Would never ever Eat at five guys again. If you do Good luck.

Funny as already spoke to customer services at five guys.

This was five guys emailed response.

Whilst we recognise that the hot dog was not up to our usual standards, this was prepared within the standard amount of time. We cannot see a deviation of our customer service standards.

WHAT YOU THINK GUYS.

Wow got told by the manager this is how the hotdog comes so i asked for a refund which was dealt with rudely and agressivly with no apology about the item i received. Then when i emailed five guys they investigated and said they did nowt wrong.

This is why i took pics and made this review so others wouldnt have this same experience.

DONT WASTE YOUR TIME....

I recently visited Five Guys and ordered their all-beef hotdog, Cajun chips, and a milkshake. Oh, where do I begin with this culinary adventure? The hotdog was truly a work of art—if art means something that looks like it was pulled straight out of a jar. No fresh grill marks, no charred edges, just a sad, lifeless sausage that made me question my life choices. The presentation? Well, it had that "I couldn’t be bothered" vibe that really set the tone for the whole meal. As for the Cajun chips, they were perfectly overdone—crispy to the point of being almost crunchy enough to shatter your teeth. And the salt? Oh, just enough to leave you feeling like you’d been marinating in the ocean. Finally, the milkshake—well, it was a milkshake. Smooth, creamy, and absolutely nothing to write home about, but it didn’t try to ruin the experience like the other two. So, in summary, I’ll definitely...