Very disappointed with the service I received today from Raja’s. We waited nearly 2 hours (when it says 40 to 60 min) on the website. Called three times to ask where our food is and all it was said ‘it’s on the way’, ‘10/15min’, ‘should be outside now’ 20 min after that it pulled up at my old address??? delivered it to my old address when I specifically called them up as soon as I made the order to change the address. The driver did not know about this address and had to be guided via our telephone to locate our address (it’s easy to find, not sure why???) The food arrived cold (not surprised) But with all this said, NO APOLOGY ? And all they were concerned with was wether we are returning the food or not??!!? Absolutely appalling. Returned the food and re-ordered elsewhere. DEFINITELY not ordering here again, and would not recommend this especially if You catering for children who were having a movie night! Thanks for ruining...
Read moreThe service here is terrible whether you go in the shop or order for delivery / collection. I placed an order for delivery around 16:45 thinking by the time I leave work and get home (approx 30 mins) it will give them enough time. It was around 17:45 and the food had stil not come. They did say up to an hour which was ok but then at 18:05 I had to call up to complain the lady said it's on its way then again at 18:20 it still hadn't arrived! I only live around the corner if I had known it was going to take this long I would have collected it on the way home from work. The lady was being very rude on the phone each time I called up and tried to tell me I placed my order not long ago when that wasn't the case. The food finally arrived just before half 6 it was cold, not cooked properly the cheese was falling off it was terrible. Won't be ordering from there again. Terrible...
Read moreI've never been spoken too so disgustingly. Apparently their driver could be bothered to leave his car and come into the hotel and claimed to have rang us "10 times" when we saw that we had two missed calls (being in work we didn't see them as they well knew) we rang straight back to be told by a man that they had "called ten bloody times man, drivers come back. were too busy now your not getting anything" we had only missed the calls by a few minutes. The driver couldn't wait a few more minutes or do his job and come in after us waiting over 2 HOURS! You have know left two girls who have been working all day to starve. and dont worry we will be informing all friends and hotel guests that they should NEVER order from such...
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