My first time at Rudy’s, was super excited to try - love pizza and was going with friends who are a big fan of another branch elsewhere. Service started out great, we were sat outside and our orders were taken quickly despite this by a friendly waitress named Inez (I think!). Drinks came back immediately and pizza was no more than 10 minutes later which we were pleased with. The pizza looked fab and for the most part tasted amazing too, the burrata on top was lovely. It was just a bit oily and then liquidy with the honey, which was also a bit odd but my own fault for not reading the pepperoni pizza description properly. The only thing forgotten was my friend’s dip but this was brought as soon as we told the waitress. It began to bucket it down with rain but our waitress was quick to come out and put down the umbrella which we appreciated. Later I nipped in to use the loo and walked in that direction, before being called back by the hostess and questioned whether I was a customer. I can’t describe it but something was just super off about this interaction, the hostess asked where I was going and I replied to say the toilets - the look she gave me back was like I’d killed someone which I thought was really weird, but she quickly clarified I was sat outside and let me pass. Once the rain got too bad for the covers to handle we asked the hostess if we could move inside for drinks and maybe dessert. I think they had some reservations so it took a while to see whether this would be possible but we were eventually sat and ordered a drink and a dessert. Again, it was so strange - we were sat (she gave us an eye roll as we were sitting down) and ordered immediately but the hostess went aside and was throwing some crazy dirty looks and gesturing a waitress over in a hushed manner. I think she was annoyed by us wanting to wait until the rain was better to leave but we’d just spent 50 quid on pizza and were ordering more food and drinks so I didn’t think this would be a problem. Anyway, dessert came and unfortunately had a hair in it (we were desperate at this point to avoid any further interaction after my friends had pointed out some looks she’d given behind each other’s backs as well) but we found another super friendly waitress who replaced it for my friend with a fresh one as well as deducting it from the bill - above and beyond because my friend was more than willing to pay. I can’t think of anything we’d done wrong, my friends and I have worked at the same restaurant together for years and have had our fair share of annoying customers but we’ve never handled anything like this woman did, especially given we’d done nothing annoying as far as I knew. It was just so odd, very uncomfortable but in summary - won’t be back and shall be sticking to the regular branch which is a shame cause this spot was super cute and the other staff looked so friendly.