Needed a clean. Mess on the floor and counter. If you're diabetic like me don't bother asking for sweetener because they don't have any. Not a service at all. Very Disappointing. Staffordshire were very unhelpful and in wrong job. Visited 6-1-2025. Wouldn't rush back. Dirty. Exactly what I expected. Read my review properly you know it means staff and not Staffordshire. Shows what I said is true, your attitude says it all. The place needs an Environmental Health inspection. Change your attitude and admit that your wrong rather than replying with a child like response. Do something about your vile service and make people feel like they are worth something. Shame on you. Your attitude stinks and what's more my review is absolutely truthful, I have photos. I've no reason to lie. You are at fault. Dirty and...
   Read moreVisited on 11th June 2025 between 12:50-1:50pm. One of my drinks spilt and we asked if we could get a replacement. The person on the till refused however, instead of stopping there, they insinuated that spilling the drink was my fault. When asked why they would blame me instead of just saying no, they couldn't replace it, the workers at Starbucks refused to apologise. I asked for their name and they said to leave otherwise they'll call security on us. The one at the till was wearing a scarf, no name tag. Colleagues name tags were S.B and Edwin but unsure if they use their real names. Unfortunately, can't leave a review with...
   Read moreThe staff really need some additional training as they donât know their own menu? Ordered a caramel frappe and was basically given ice milk and cream. Took it back to show the server that I ordered a âcaramelâ frappe to have her drizzle caramel sauce on top. Spoke again to her superior and explained that this wasnât a caramel frappe .. he remade the drink and gave me the exact same drink back? This drink is supposed to have caramel sauce in the mix? But apparently this isnât clear. I canât keep going back itâs actually become embarrassing so here I am drinking my...
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