I had to redeem points and I mentioned I have my sub card and I noticed that a colleague in this store called Mariam didn’t put through my points as she did it after the transaction and also the English women she doesn’t smile always angry looking she just wants the orders to be done but also she need to see quality of the food as it was overloaded meat in the sandwich which made the sandwich dry I think the English women is called Lisa old women always miserable need to cheer up and very aggressive towoards staff members and also once this Shri lanken tall guy he put too much sauce in my sandwich and a colleague called Rihanna which is amazing she said it’s too much sauce to the guy and he just laughed so bad service
Also they is the person called beera amazing service on 8 June 2024 the women who was working with her I ordered online and asked her for garlic mayo and she said she only can do what’s ordered on the receipt even though I was there in store and was middle of putting sauce on and I ask this question and she said no I only can put what’s on the receipt I asked her online only gives you two choices online so that’s why I came in store to make sure I get garlic mayo and she said no again so I said leave it most rubbish subway I...
Read moreYou have to give a minimum of 1star but if you didn’t have to there would be none at all after the experience from this particular subway today! On a few occasions there’s been mistakes from this subway on lane end burnage, but today’s was the worst. Ordered on just eat for 2 sandwiches spending 8.99 on each meal deal which when opened the sandwiches were wrong the wrong sauces in the wrong boxes and on a tuna sub that was meant to have lettuce onion sweet corn and peppers there was only lettuce which to be honest I could of just made this sandwich at home, I just don’t understand how you can forget all that on one sandwich. Also I ordered tangy cheese Doritos with the meal because the only crisp available to order on the just eat app are ready salted, cheese and onion or Doritos and I received quavers. My drink was also advertised as a 500ml bottle which is the only reason I choice the drink and they send a 375ml bottled drink! Oh and last but not lease the hair in the box really give it that added extra, schools really need to do a GCSE in common sense before letting people out...
Read moreHave to edit the 4 star rating as it is clearly a lie now. Numerous occasions where this Subway has messed up and clearly lacking customer service. A woman wearing a red bandana seemed to be afraid of stepping up to the bread section to let me begin my order, constantly going to the back even after looking at me dead in the eyes multiple times. A fair apology would have done but never mind, another fella came in apologised for her and let me begin. Got my fillings in, everything done, wrapped up and all that was left was to pay. Lo and behold the woman made a reappearance and this time she's brought her phone out with her and while I'm just starting at her awkwardly, she decides now to be trained by the person on the phone on how to arrange and balance the till. Again the fella apologised but the woman was in the area of the till and he couldn't take...
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