Subway — Restaurant in Manchester

This Subway was good pre-lockdown before they got new staff. Some of the new staff are very young, didn't wear gloves whilst making my food, don't smile, stand their and talk to other members of staff whilst serving you and when you ask for a "little bit of sauce" they just squirt loads on and ask if its okay. No it's not or I wouldn't have asked for a little bit. They need to be trained to use initiative and to follow the new Covid-19 safety measures. There used to be this big friendly guy that worked there that I would see when I got my morning coffee/sub at 7am in the week (maybe he still works there?) anyway, he was honestly a great member of staff, he practiced proper hygiene before all of this Covid stuff and actually took care when making your order. You need more like him and less of these new ones that don't know/care what...

Just spent £30+ on dinner for my family, the subs have arrived freezing cold. Not because delivery took long, but because they were never toasted despite me requesting this. It also clearly states so on the receipt. I ordered extra cheese on both footlongs, only 1 has any cheese on at all and not all of the Veg is present either. I'm Also missing 2 of the 4 cookies i ordered. Called the store to explain all of the above, only to be argued with by a disrespectful young man with zero customer service skills. His final response after challenging everything i had highlighted to him was "Well go to Just Eat and get a refund then!" No apology, no offer to replace items and the most offensive manners I've encountered in a long time. AVOID...

Got nachos and when it arrived it was just plain stale nachos, covered in salsa, which made the nachos soggy. There was barely any cheese. Just a soggy, subpar mess. How hard is it to make decent nachos? Maybe grill cheese on nachos first then put a dollop of salsa on top or in a tub on the side? Definitely daft putting salsa all over the nachos first. Waste of money, wish I took a picture so you could see how much of a dogs dinner it was. I have a feeling they were happy to serve this because it was for delivery not eat-in. Also when it was 'eat out to help out' they were on the government website as being part of the scheme but didn't offer it. This Subway used to be good....