Subway — Restaurant in Manchester

I was completely dissatisfied with the service. I do not usually complain but this one was atrocious. As a person who use to work in subway, I am aware of what ingredients to put or how much, when I ordered my salad, the lady serving did dot even bother adding the correct amount and just a sprinkle of lettuce, I asked her 3 times to add more, but she did not even put effort and added maximum 4 lettuce. I am not usually nit-picky or a person that complains. But this did not end with the lettuce, I had to tell her to add more tomatoes, cucumbers and the other salad. At the end she has corrected me saying we only do this amount... when I was trained as a sandwhich artist I was taught the correct amount to add and told that if the customer would like more then give more. I feel as if I did not get my money's worth as the salad was less than half the box, when usually it is filled, when I go to...

Absolutely disgraceful service from the lady behind the counter (5/6/24). The guy was very helpful but the woman didn’t have a clue about anything. I was discussing the new app with her and I literally had it on my phone. With the recent app update and with someone already in the que waiting I just said I would pay rather than get 50% off ordering through the new app. Then when I asked for my points she said she couldn’t give me my points because I had already paid. Why on earth would she wait until I’ve paid when I literally had the app open in front of her. Why not just ask to scan my app right away. I’m at the point where I just want to throw this subway and cookies in the bin and not eat them out of principle. I’m not even hungry for them anymore and don’t want to eat them. I’ll never be buying from subway ever again because of this inexperienced woman. Extremely disappointed with...

Absolutely shocking service. We ordered ahead using the app and arrived at the store at the time it said our food would be ready. Despite this, we still had to wait because one of our sandwiches “didn’t come through.” We were then told we had to pay again—even after showing the order confirmation, which clearly listed two sandwiches.

To make matters worse, the staff completely ignored the order instructions. We specifically asked for one sandwich not to be toasted, but they toasted it anyway—with all the salad inside. As someone with sensory issues, this made the sandwich inedible for me, and I had to...