Domino's Pizza - Tiverton — Restaurant in Mid Devon

I don’t very often order Dominos, nor do I often post a poor review, but unfortunately on this occasion I am left with little choice.

I decided to order a large pizza recently from the Tiverton store, and then drove 20 minutes to collect as they (understandably) don’t deliver to my address.

Upon returning home after the 45 minute round-trip, I opened the box to discover that the pizza was a mess and should’ve been remade. I worked a short stint at Dominos many years ago and I feel I’m well aware of the standard required, unfortunately on this occasion it just was not met.

I contacted the store immediately to discuss this issue, noting that I did not want to get back in the car for another long round-trip to collect a replacement. The lady on the phone told me that there would be a voucher for the cost attached to my phone number, which at the time satisfied my disappointment. I phoned the store approximately 10 days later to claim my ‘free’ pizza using the voucher aforementioned, to find that unfortunately no such thing has been arranged. Money lost.

Dominos have a very good reputation in the UK, certainly compared to many other countries, and this experience just does not meet the standard expected. I would imagine that this is not a common occurrence, and that the Tiverton store is probably no better or worse than any other Domino’s, however advice would remain to always open the box and check before...

Absolutely awful customer service made a order paid online 3 hours waited no food no answering phones just response on Facebook , then messaged saying did I receive food then message saying won't deliver no phone working when I left a message via email leave by doorstep I was obviously waiting there , saw staff deliver to neighbour politely asked if knew about my order accused of being rude and abrupt made a second order they refused to deliver but I believe this is a issue because I customer complained higher upp y not happy all had kids to feed on there time off Fridaynight movie and pizza time like usual so I'm unsatisfied not happy with the way they treat customer's explained family waiting no concern I can't drive anywhere and I'm made out to falsely be rude when I conversated about food disgusting service two time.no food...

First time ordered and we are extremely unhappy. We ordered thin crust pizza (you took that extremely seriously) I didn't know pizza could be that thin! It was just pretty much toppings. And for £12 I expect more of A pizza! If you stated this was going to be this thin we would of ordered A thicker one.

When we got home we had been given cookies instead of fries. so had to drive back to get told to wait for the chips. Which was another 10 mins. I wouldn't have minded but we ended up with stone cold pizza and boiling hot chips that were really earthy.

Very disappointed with our food tonight. This was supposed to been a treat before our baby arrives as I'm heavily pregnant and was looking forward to a nice Pizza as we got recommended this place.

Also no...