Ostler Restaurant — Restaurant in Newcastle-under-Lyme

We ordered our meals just after the 6pm opening, assuming we'd be able to leave for the theatre by 6.45pm. Unfortunately the food didn't arrive for half an hour (there was only one other pair of customers). When the food did arrive, the cook came out with her own dinner, sat opposite us and conducted a speaker-phone conversation with her potty-mouthed boyfriend. The food itself was nice enough, but having to bolt it down in that environment before dashing up the hill to the theatre was not a healthy experience. People who work in hospitality really shouldn't treat the paying customer as an inconvenience to their...

Food was excellent service was outstanding Just one negative the seat next to window in first booth has you enter the restaurant to avoid it is lumpy and uncomfortable. But food and service outstanding Purchased using a Groupon voucher but there were extras which you simply paid for on site. Eg Groupon voucher for 2 cost 23.20 And paid on site another approx 19.00 for 2 So total price for 2 was 41.20 But that was for a 3 Couse meal with one glass of wine for two people Plus an additional glass of wine For my other half Well worth it food...

The team were very accommodating of our large group, and kindly provided a specially devised set menu to make ordering and payment simpler for us.

The food was excellent.

The decor in the bar and hotel in general is tired and the furnishings could do with a face lift, but the staff were attentive and more than made up for it.

Our group went out for good food and good company, and we achieved all that at the Ostler.

A better drinks service at the table would have made the rating 5*, but we would go back again nonetheless.

Thanks...