Manahatta Newcastle — Restaurant in Newcastle upon Tyne

I came here 12/07/25 for a bottomless boozy brunch for my sister's Hen do. We travelled from Scotland and had booked this as it was a good deal and done via a third party site that I booked the whole trip and activities through. The venue is lovely inside, had plenty of other Hen parties and the atmosphere was good. The waitress attending to us was really friendly and couldn't have done enough for us. I was however disappointed, the brunch was pre-booked but despite having it on my order that fries were on the 2 P&P bagels - they came with salad. Which wasn't a big issue but there was then a dispute when I pointed this out, and had a sheet waved at me by the manager insisting they had it as salad, so I showed on my phone that fries had been ordered, to which a very unamused manager said she would go sort it. The fries didn't make an appearance till everyone had finished their food. The drinks I'm convinced had little to no alcohol in them, we had the orchard apple spritz, the first one was lovely but there was no consistency to them, so when the next round came, each one tasted different. Getting the drinks was also an issue, as there were very long wait times between ordering drinks and them coming to the table, they also wouldn't let you order your next drink until you had drank half of the one you had, so you couldn't even try to skip the long wait by ordering ahead. And lastly when we got the bill there was yet again an issue. The brunch had already been paid via the booking site I used however as 3 people had opted for food from the main menu, there should have been a balance of £15 only. I was charged £24. There were drinks put through as if we hadn't ordered the specified drinks from the brunch menu, which was never the case. Given it was a Hen party and we didn't want the Bride to involve herself, we queried it, which then had the manager bring over a piece of paper with some hand written sums on it which again didn't add up as it should only ever have been £15. However as we had planned to leave a £10 tip to our server, who was absolutely fabulous, I cannot stress enough how much my issues are not with our server, we didn't push the matter any further, but it just meant she didn't get her tip. The manager, her attitude and some of the service, just really let the afternoon down. And something that should have been totally seamless given it was all pre-booked and settled with just a monetary top up for the main menu, it really wasn't. It felt there was issue after issue. The food however was lovely and warm, filling as well. Everyone enjoyed what they had and commented how lovely it was and very decent portions, there were more fries under the chicken...

I did a bottomless brunch at Manahatta for my birthday and I cannot express how disappointed I was with our experience. I was totally embarrassed and had to apologise to my guests for bringing them. It was terrible from start to finish. No one came to take drinks orders at our start time, eventually 20 minutes later I had to go and ask a member of staff to come over. We were given a bottle of Prosecco as an apology that was warm. Our waitress was miserable and dumped the drinks on the table without telling us what they were so we had to try them and work it out for ourselves. 2 of the drinks were wrong and one of them didn’t arrive at all so again I had to go and ask for it. They got one of the pre ordered meals wrong, so someone was sat without food for ages. We asked for sauces for the table and after a long wait we were brought 2 small pots for 7 people. When we asked for more we got brought the wrong thing. They weren’t attentive at all and we had to regularly ask to order drinks. One staff member in a shirt (maybe a supervisor/manager) told us taking orders is “not his job” I literally couldn’t believe it. Drinks orders never came multiple times, and were wrong multiple times. We ended up just drinking them to save hassle. They bring shots at the end and they didn’t bring enough for everyone on the table, so again I had to go and ask for them to be brought so that 2 people didn’t go without. When I told a staff member how bad the service had been she said it wasn’t her fault she did the order right so it must be the bar’s fault. I am mortified that I had my birthday here and the whole thing was awful, I was...

Went to a bottomless brunch on saturday night for my 21st birthday and the service was absolutely appalling. Arrived early and had to wait around 25 minutes to actually be seated as table hadn’t been cleaned. Got told by the manager that i would get an extra 30 minutes of bottomless which seemed like a nice gesture… took NEARLY ONE HOUR to get a single drink. When waitress came with first round of drinks only 5 out 9 drinks came so therefore half the party had the food served before a drink!! Had put in around 4 rounds of drinks and within the whole 2.5 hours we were there we had a total of 2 drinks!! We complained to the manager and he offered us 20% off the bill or an extra hour?!?! An extra hour with no drinks??? no thank you! We opted for the 20% off however that was not enough compensation for the terrible experience and service on my birthday especially. Even with the 20% off I still OVERPAYED for basically one meal (which was actually delicious) and two drinks. Had a glimpse of hope at the end when waitress served us a round of shots, however, it was literally squash. Our waitress was actually really apologetic and sweet, however, I think it was the bar that was highly slacking on the drinks. I would avoid at all costs , do not...