So went in for a basic burger on 04/03/25, 13 chips of varying size and the burger was tiny, thought it's a cheap burger but the portion of chips was too small scraps and the odd long one, decided next visit would be Thursday for a curry and I would have the Naga Vindaloo, I went in at 1pm and I was advised no Vindaloo and no Madras, I asked the girl who listed off curries, I said it's curry club isn't it so what available, she read out Jalfrezi, i told her to serve soneone else as this issue had caused a build up at the bar, she came back and I said ill have the Jalfrezi, this wasn't what I wanted but none of the others took my fancy as I had been looking forward to the Vindaloo all week, I asked for chips instead of rice as I always have in any Wetherspoons I go to, she said I can only gabe the simple one, I said I have no idea what she means, I again reiterated it was curry club and I never have any problems, I said I want the curry club Jalfrezi, she had to ask a colleague who was like yeah of course, and directed her to the bottom of the till for the option, I paid and sat down, now I have to order at the bar because the app doesn't allow the option to swap rice for chips which is a chuff on if your by yourself. I had a look at the app when I sat down and low and behold they had the madras which I would have got had I been told. Issue is this staff person had no idea about curry club and no idea of a simple swap and no knowledge of the available items, in addition this Wetherspoons should really have all the curries at 1pm, no great customer service and poor staff knowledge, I was looked over too and a man said I was next luckily. Staff need trained and food needs to be ordered to accommodate, the portions are tiny and they literally must be counting the chips, I did hear 15 was standard but they can't even count that high and a chip 1cm long is still counted with another 8 cm long, no...
Read moreThis used to be a regular haunt of mine before I moved away and it offered good old Wetherspoon's quality and value. However... I recently visited on a trip home and eight of us had lunch here for my granddaughter's first birthday. It was packed, but that doesn't excuse waiting for almost an hour for a bowl of cold soup with a thick brown skin on it but without a spoon to eat it with, 3 cold meals, no napkins and 4 meals that didn't arrive... Including the baby's. I took the inedible soup back to the bar and asked when the rest of the order would arrive as we all only had 2 hours parking. The lovely lady behind the bar (who despite being very heavily pregnant and rushed off her feet, couldn't have been more helpful or apologetic) spoke to the manager and gave me a full refund of our entire bill and made sure that the rest of the meals were sent over, unfortunately all of which again, were cold. I concluded that this was a one-off because it had been so busy, so I visited again 2 mornings later for breakfast with my granddaughter and a friend. It was quiet - aside from a table full of swearing regulars drinking pints at 10.20am. I ordered the veggie breakfast and it was without a doubt the worst I've ever been served. The mushroom was like rubber and the sausage had clearly been cooked first thing and sat there for the hours since - it was so dry and hard that I couldn't actually get the knife or fork into it. Once again, a pleasant lady behind the bar, an apology that the meal had been sent out of the kitchen, a refund and left hungry. Won't be...
Read moreI went here on Tuesday with my friend for a cheap lunch, during a cost of living crisis I’ve always praised Wetherspoons for providing decent meals for very reasonable prices. I always eat out at Wetherspoons as I simply can’t afford to eat at proper restaurants these days so spoons is a good compromise and nine times out of the ten the food is perfectly adequate and quite tasty. I had the breakfast wrap with chips which I tried last week at the branch in town and it was lovely, however I don’t know what happened on Tuesday as when I bit into the wrap I found that the cheese and egg were the texture of plastic, it was inedible. Really I should have sent it back but for only £4.75 or whatever it is for a hot meal and a drink I didn’t see much point so I just ate the chips and left the wrap. To be honest I think The Job Bulman is far too inconsistent for my liking, I’ve had some lovely meals from here in the past but on my last two visits the food has been very poor in this branch. It also could do with a deep clean and a massive makeover as it’s been looking tired, scruffy and neglected for years. The baby changing facilities are also very grim and I won’t use them anymore. Such a shame when other Wetherspoons are decent, even the one in Sunderland serves up better...
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