Nelsons coffee shop — Restaurant in North Norfolk

There's a homely and comforting smell when you walk into this place. Food hygiene rating of 5 displayed on the window. Everything seemed clean; toilets were immaculate (ladies' are off the main cafe, men's are across a small courtyard out the back). Staff were pleasant.

Dogs are welcome, and during our visit all dogs (and children!) were well-behaved and seemed to be having a good time; not sure where the comments about a "dingy" atmosphere are coming from in some of the other reviews. The front is all window so there's plenty of light, and there's seascape art displayed on the walls so the decor is in keeping with other seaside cafes.

Vegetarians please don't rely on the menu board outside - there's a nut roast version of the daily roast available which was delicious and very filling, and a veggie lasagna which also looked appealing. There may have been more but I was hungry and made my choice.

Husband had the burger which was one of those "piled so high it has to be kept together with a stick" affairs, and it came on a large plate with chips and salad, so the portions are not ungenerous.

The kids' sausage and chips was two sausages with chunky chips (I think it normally comes with beans but my kid ordered it plain) and the tomato sauce was provided separately in a small dish on request, so it's ideal for children who like their meals simple or for anyone on the autism spectrum who doesn't like the ingredients touching.

Would...

We came into the cafe for lunch but didn't stay as we were told sorry you can't come in with the pram due to it affecting social distancing in the cafe. Well we found that very odd considering the cafe is very spacious and there seemed to be plenty of room for us to sit with the pram. We were told that the pram would have to be taken by a member of staff and stored out the back. Well I had a 2 month old baby asleep in the pram so.. no!! Also I really don't see how that is very hygienic as the staff member would be touching my pram and walking it through the cafe! Very poor customer service and we will not be returning. A bit bizarre considering other cafes in Wells let us enter...

Popped in here on a Thursday lunch time. It’s nice and relaxed, family friendly and dog friendly. We were going to get a meal but when we saw the beautiful handmade scones we decided to have the cream tea, with a pot of earl grey tea. The scones were offered hot or cold, there was plenty of cream and the pot of tea for two had to teabags in which gave a very nice strong cup of tea. Looking at the other food being served, the portions were good and the quality good. This is my second visit here (last time was just pre Covid I think) and the quality remains the same. I can highly recommend this as a nice relaxing place to pause for a bite...