Bell Inn — Restaurant in North Warwickshire

Today I wanted to go out for a bit of a breather so Fudge (my Dachshund, swipe for photos) and I took a visit here and I usually do not write reviews but I had to get on here and brag about this place!

I had the garlic mushroom starter and a sirloin steak meal.

The mushrooms were almost instantly demolished, and the breading/batter on the mushrooms was PERFECT. They surprisingly didn't bug my sensory needs, which was a plus!

The steak came with whole onion rings, chips, and rocket (I asked for the tomato to be removed), and I hadn't tried rocket until now, and it was really nice!

I asked for my steak to be medium-rare, and for me, it was spot on. Their chef really knows how to cook some good food and I really enjoyed my meal.

One thing I'll also point out is that the staff there were amazingly friendly, but one thing I LOVED was that they did not come over while I was eating. I loved that the person who served me waited until I was finished to ask how the food was and if I enjoyed my meal. Not enough places wait for these kinds of things, and it was incredibly appreciated. Especially as someone with additional sensory needs that does not like to be disturbed when eating.

Another thing I'll point out is that she didn't only serve me, but my dog, too! They offer dog treats for your furry companion as well as provide a bowl of fresh water during your visit.

One last thing I'll add is that the toilets were so clean and spacious! As a disabled person, I didn't have to struggle in a tiny cubicle with my dog. They do have a accessible toilet but I didn't need it due to how spacious and lovely the toilets were!

It was a very cosy environment. The seating was comfortable, and it wasn't cluttered or etc, like some of the places I've been to and the fact that they're dog friendly really adds to the welcoming, friendly atmosphere of this place.

For me and Fudge, it was our very first visit, but I loved it so much that I will be visiting again next month and in the months to come.

I couldn't recommend this place enough. Thank you for such a...

We visited for the first time as was passing through the area. Read online some good reviews, so thought it would be a nice place to visit. Ordered drinks and bar staff filled half the glasses with water from the ice-bucket. Not too much of an issue, this was raised and drinks were sorted. Ordered food and this came promptly. However, food came with missing items such as salad on burgers and sauces on the nachos etc. This was raised and the staff abruptly replied “I have no salad” no apologies, even though a table ordering after us got their burgers with salad?! Other friends on our table ordered puddings. It was a quiet night, waited 40mins for puddings and there was no mention of a wait time when placing the order. When they came, the ice-cream was wrong. This was raised, staff picked up the pudding and walked off with no acknowledgement. Returned with fresh pudding and still no apologies or spoons. We noticed on the return that the pudding we sent back had been given to someone else within the pub! (maybe they were okay with having someone’s dessert, but it’s still a little concerning). Overall, the food was okay, but this was just ruined by the lack of customer service. There was just a lack of manners such as thank-yous and general acknowledgment. As we had raised several issues, the staff still didn’t seem to care. We could see good rapport with regulars, but this wasn’t followed through to us first-time visitors. So we ended up...

I visited this pub Saturday 17th August, and had the worst customer experience ever. Had brunch with a friend and ordered the 3 starters for £13. Been to different Greenekings venues over the years and aware of the normally high standards. However, this particular branch has let it down. I ordered the roasted vegetable tacos and another 2 starters. However, when it came out, they weren't tacos and there weren't any roasted vegetables in there. I had 2 small tortilla wraps, inside was salad and slices of chilli's. No-one came to check up to see if everything was OK. Only when the plates were cleared away. I explained I wanted to return the dish, as wasn't happy, and have the breaded mushrooms instead. There was no apology or confirmation of the issue. The plates were cleared and the lady walked off. The chef appeared afterwards with the mushrooms and started saying that he cooked the dish I received and there was roasted vegetable in there and didn't understand my issue. It got quite heated, especially when I showed him the attached photo, the dish was the middle one, and asked which part were the vegetables and were where the tacos. The chef then stormed off. I complained to the manager and again nothing. No apology or acknowledgement of wrong doing. I was completely dumbfounded and left the establishment. I have never been spoken to so terribly as a customer and will not return to that branch again. Such a shame though, as a...