Always friendly and good service is provided as standard. Always relaxed and enjoyable atmosphere. Somewhere to sit and enjoy company whether your own or someone else's. Take a break and enjoy the rest.
UPDATE - December 2021 When lockdown began to open up and we were aloud to sit outside to enjoy our purchase outside originally and later on when we had the choice of either inside or out, the overhead canopy outside the premises in Lisburn has had a mind of its own. You could be sitting outside and the canopy would decide it was time to close which was acceptable as long as it wasn't raining. Apparently it was to be remedied some time ago but that hasn't happened yet which is more than frustrating and unfortunate. Hopefully they will get around to getting this sorted soon.
FURTHER UPDATE - February 2022 The canopy has finally been repaired, just this month, quite some months after repairs being...
Read moreThe coffee was really nice and the staff are friendly to talk to at the till. I have not been in Caffe Nero's in a very long time and I only came in as I was catching up with a friend. The only thing I can complain about is that one member of staff came over and collected our coffees whilst we were still drinking them. Myself and my friend must have been talking for far too long for their liking. We ordered more coffee and sat back down, within 15 minutes our second cups had been lifted even though we did not finish them. Please just ask the customer are they finished before hastily lifting their cups of coffee (even when the cup is...
Read moreGood coffee and pleasant staff. Service not very fast but friendly. My granola flapjack tasted weirdly artificial, not pleasant at all. I gave 2 stars because the whole place is filthy. I didn't realise how bad it is until after I had paid for my coffee. Tables not cleared. Tables not wiped. Floor dirty. Seats disgusting, especially the arm chairs by the window. They are stained and dirty. They should have been replaced years ago. I didn't want to sit there so I chose a booth. There was coffee spilt on the seat, drips of goodness knows what on the wall and the table like all the others needed...
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