Masala Fusion Indian Restaurant — Restaurant in Northern Ireland

After 4 years of travel, I'm Back.!

My family have dined here many happy times... zzzzzzzzzzzzzzuuuuuuuuuuttttttt...........!

Tonight I ordered two dishes, one from the menu and one classic; Chicken Methi, with green chillies which should and could be knocked up in 90 seconds by any chef.

The bread : Chapati arrived Small, folded and as crunchy as a Popadom and Inedible.! The Puri, in two finger-food teardrop pieces - unfit for purpose as bread for an Indian meal.

The Methi had NO Methi taste and had Green chillies thrown on top as apposed to cooked in with the dish even for the few seconds that it would take to blend the spices.

The Hara Mirchi: tasted and looked well with a decent blending of spices and green chillies that had obviously been cooked with its mother sauce.

My biggest complaint is after incurring a realistic but non-subsidised £5 (5mile) and £32 pounds cash money, my telephone query was met by; "It wasn't me! Yes please thank you goodbye! AND #2 Sam's not here.!"

Where has your Pride gone Zara.? AND.... WHY don't you care.? Also. If you want to expand your delivery radius to include Randalstown, Subsidise your deliveries just like restaurants in Belfast or any other town in the UK. God knows you...

Rude young lady over the phone with zero customer service skills over charged me for order and delivery, talked to me like dirt for raising the issue. Awesome 👍 Asked to speak to the manager, then she hung up the phone. I called back and again politely asked to speak to the manager, she told me I will be barred?... right ok... Eventually spoke to the manager, he agreed I'd been overcharged. Oh by the way... It's £6 for delivery...not £3 like I was informed...but they won't tell you, delivery driver will show up telling you it's more. Ironically...if I ordered online with them the bill would be accurate and delivery £3. Turns out I ordered from here last year...the service was pants then. When did this kind of service...

I am fully understanding the times we are going thourgh are far from the norm and we do appreciate the risks eatiries and their staff are going through to remain open but tonight we ordered form masala fusion, we have ordered from masala fusion on numerous occasions before and have always been pleased with it but not tonight, we ordered a chicken nugget meal and chicken kurma, very different from how we normanlly experience it but same price, to charge £8.50 for a small box of chips and several chicken nuggets is beyond me, it is also advertised as coming with a salad, no such salad was delivered, how can £8.50 be justified for the...