I normally visit for Sunday lunch, on those occasions it's give stars across the board, but my recent experience was on a Friday night.
Place was reasonably busy, table booked for early evening, got there early and shown to my table, ordered drinks and food. When ordering the server talked over my kid when ordering his food and didn't take down his specific dietary requirements....
Starters arrived quickly and were fantastic, went to order more drinks and was met by an unnecessarily cheeky younger waitress who got very pedantic about a water jug or water bottle when we asked for more of what we already had. On reflection it was just cheeky and rude and somewhat soured the night.
Sadly food took about an hour to arrive after starters and sadly my sons food was incorrect, the talking over him had ignored the 'no mayo' request he was trying to convey. When asked if everything was OK I asked for it to be fixed and they did, but got a distinct displeasure from the original server who had not listened.
Otherwise, food was good but when spending £130 for pub grub you don't really expect the long wait and rude staff. We'll probably go to the other pub in the village now and only visit pm's on a Sunday in...
Ā Ā Ā Read moreWill never be back, worst experience of a restaurant meal ever had, two were served meal with out pepper sauces and after asking three times, the male staff member lacked professionalism and manners - snapped at young people in our group thatās the third time you have asked for sauces, 10 minutes later had to walk up to bar to ask fourth time as nothing came, when sauces came food was eaten cold, to add to the poor service I was served steak without a steak knife so could not eat it and when that eventually came fifteen minutes after the plate was set down when i had the cheek to bother the staff for cutlery- the steak had to go back as it was cold, - same rude male staff member blamed me claiming that requesting sauces when they didnāt arrive, was the reason the steak was cold! ,Take responsibility for diabolical service and stop blaming the customer! Disgusted by the male staff member who berated several of the party - attitude problem - cannot recommend due to...
Ā Ā Ā Read moreIm only giving 1 star as it will not let me do ZERO. Where do i start.
This was thee 1st time i have encountered this establishment. I am no chicken and have frequented MANY a PUBLIC bar......If you didn't already know.it is at the traffic lights on Moira main street.
Lovely little place,the 2 bar staff were excellent. THE OWNER/CEO/MANAGER/PERSON IN CHARGE. left ALOT to be desired.
Myself and a good friend entered and to cut a very long saga short,we were asked/told from the outset TO BE QUIET,.........MORE THAN ONCE.
Now correct me if im wrong.but if you are advertising/selling your establishment as a PUBLIC bar,then is this not contrary to the fact,that YOUR PAYING customers can LAUGH,JOKE,BE LOUD,SWEAR.....ETC....ETC.
Oh and just for the record,the owner,blah blah blah WAS HALF CUT HIMSELF.......
SOOOOO,suffice to say,,i WILL NEVER be darkening your door again.
Believe me,,there aint NOTHING pretty...
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