The Yogurt Tree — Restaurant in Northern Ireland

Been going here for years, been good place to go to for the whole family (all be it on the expensive side) as an option for all the family given my daughter suffers from allergies. However took my daughter this week for a birthday treat and will never be back. I paid with card, their system was slow told it declined although it had gone through on my card was made to feel like I wasn't wanting to pay, told if I pay again and it goes out of my account a second time I would get refunded ...I did and it did leave my account again but because payment isn't showing on their system he wouldn't refund me. Now both transactions sitting in pending on my account although both funds are out of my account. Still waiting for it to sort itself out. Just be careful if paying by card! Never felt so embarrassed and made to feel like a thief, my kids ate their froyo alone whilst mine melted and I had to ask for take away cup for my hot chocolate as I was made to feel like I couldn't stay. Never ever be back again. Will be double checking all transactions made here over...

I popped in for a simple coffee to go and ended up waiting far longer than should be acceptable – especially when the place wasn’t even busy. It was uncomfortable to watch what seemed to be the owner standing over the young girls working, clearly putting them under even more pressure instead of helping.

It’s obvious they employ very young staff, likely to keep wages down, but it comes at the cost of speed, accuracy, and overall service quality. Despite their best efforts, they were struggling, and it was awkward to see how uncomfortable they looked while trying to keep up.

To make matters worse, I paid nearly £4 for a coffee that wasn’t even made correctly. For that price, I expect efficiency and quality, neither of which I received . I won’t be back, and I’d advise others to think twice before spending...

Visited the yogurt tree and I was pleasantly surprised. It was such a cute little space, from the seating areas to the flavours of yogurt to all the toppings. Even on a cold night frozen yogurt would go down a treat as you are sure to stay warm with the cosey blankets provided to customers. Well thought off guys. My absolute favourite thing was a couple walked in with their beautiful retriever and it appeared to be accepted. I love this as we definitely need more dog friendly places in NI so this made me very happy. Staff where so friendly and ensured we didn't miss out on any yummy treats that where available. I felt that this would be a cool place to go with the girls for a catch up. I will definitely be back...