Pear Tree Inn — Restaurant in Norwich

EDIT: In response to the owner's response below, we're disappointed. To insinuate that we "twisted" words said or actions done on that night is reductive of the entire situation, we have nothing to gain from lying about this, we were frequent patrons of the pub and we just wanted to share our experiences to inform other people who may think of visiting.

Our group did not verbally abuse you, we were in the pub for a short period of time, and when refused a reason for not serving our friend, we left. No slurs were said. You have every right to refuse service, yes, but we have every right to question why, especially when another friend with the exact same type of ID was told that he could be served.

Us speaking out about our experience is not "ridiculous", after walking out of the pub, he was incredibly upset, not only for himself but he told us "What if that happens to someone else too?". That was the sole reason for our reviews. What we said happened, happened. There's no doubt or error.

We're incredibly sorry about the abuse you have to endure from other people, I can't imagine the burden that must put on your shoulders and your family, I do not envy you. We just wanted an apology, much the same as you would if this situation happened to you, not to be called liars.

We wish Nick, Lesley and the kids all the best.

We hope you can reflect and learn from this.

ORIGINAL REVIEW:

Went out for valentines drinks and the manager (who was obviously hammered) refused to serve my friend who had a valid ID, he wouldn’t give us a valid reason other than “You need to leave”, another friend of a similar nationality went up to him to ask about what the problem was and got the response “You’re not from here”. Obvious racism, disgusting, dismissive, and he staff genuinely seemed scared to stand up to him. Used to be my local but I won’t be funding the establishment anymore due to this disgusting behaviour. Have anecdotes from ex-staff talking about how horrible he was to work for, didn’t see it in...

Just a quick note to say thank for a great night last Friday. Thoroughly enjoyed the 80s theme night and hope you raised some money for Cancer Research. Great stuff. I noted the review from Myles Chrips saying the Pear Tree was a very good pub, ie I’m guessing, well run, good staff and pleasant atmosphere, but only gave one star because the owners we’re having a drink and not running the pub? This seem to me that Myles is being a little oxymoronic as you’ve already noted the pub was very good. The staff are excellent and know their jobs. Being a landlord who has lived and worked in a pub it can feel like a 24/7 affair, but even landlords need a day or two off (outrageous) and like yourself Myles and many people they sometimes unwind in a pub. Just happens it’s their own. Not just this, but being a small family business it’s good business sense sharing a little bonhomie and largesse with your locals and good customers. Maybe one star for, as you say, a very good pub is a little amiss. I must say I admire your surname. It’s very rare (I’m a bit of a historian) and shares an acronym with The Centre for Human Rights and Policy Studies in Kenya. (I did a spell in Africa).

Keep up the good...

Wow what an evening , booked a meal at a restaurant which let us down. So we said get a chinese and take back to the appartment. Popped in the pear tree inn before getting chinese. After a few drinks we were asked you two look smart are you off to the theatre ?.No I said it is our wedding anniversary and we were going out for a meal but the restaurant has let us down ,so we popped in for a couple of drinks and we will get a chinese and take back to our appartment. WHAT!! said the landlord I see what I can do. About 10 mins later a bottle of Champagne on Ice turned up on the bar Happy anniversary from us all they said . My wife is chinese what would you like off the menu on the house. No your ok thanks I replyed ,No we insist. So the landlady made us a meal for free . Pop corn chicken with chips and bang bang sweet chille sauce, Hat Yai Chicken garnish with corriander Rice. Pork Belly Stir fry whith green beans chille and rice. Plus drinks all night . Thank you Leslie & Nick for your hospitality it was a fantastic jester to 2 strangers to your pub , you made one lady very happy saving the day .And we left as friends what a couple thank...