KFC — Restaurant in Portsmouth

So just rocked up to kfc as it was close to the hotel and i couldn't find it in me to search the streets for a relatively mediocre pub to eat in. Which didn't look likely following the drive here. Walked in to find 8 greasy looking staff members arguing and no customers waiting, so waited patiently for the "staff" to finish their discussion before i was noticed. Thankfully a rather embarrased middle aged lady worker took pity on my patience and served me, took my hard earned stuck a tray of food in front of me and said someone will get your drink for you before serving another victim behind me. So again i waited patiently for the rest of the group to carry on their disagreement finally shoving the drink on the counter which i assumed was mine as it wasn't actually passed to me with a smile and a thankyou knobhead have a nice day! Didn't taste like 7up either but never mind i aint fussy. Tucked into my LARGE fries which were slightly warmer than the pavement and even got one more chip than a normal meal, thought my luck had changed and was on a winner until i opened my chicken burger which had to be changed twice until i finally got what i ordered! Just started tucking into my eagerly awaited zinger tower when a member of staff clearly got bored of arguing with his fellow hard working colleagues and decided it was time for the annual sweep the floor task which comprised of him wacking my chair with the brush whilst singing along to justin beiber - poorley i might add, i'm no singer but I've heard a cat on its ninth life under a taxi wheel sound more enjoyable! Could do with some mr muscle or cillet bang on the table to stop your elbows sliding around whilst eating. So if you are absolutely desperately hungry i would probably advise that you walk past and find that mediocre pub or just lick the bottom of someone elses shoe! 2 stars purely for comedy factor, not sure the colonel would be...

This place has really gone downhill recently. We ordered a large meal for delivery last week, the food turned up with the gravy spilt all over the rest of the food, rather than try to complain through Uber we went to the store, they of course blamed the delivery driver and as we had no way to prove otherwise decided that tonight we would eat in expecting a much better service, how wrong we were! Firstly, my order was showing as ready to collect, stood for a good 5 minutes waiting, but the staff were more concerned with getting the delivey orders out than dealing with customers in the store, to the point that the bags waiting to go out were covering the screen detailing the eat in orders, when i pointed this out the staff were rude and dismissive. Upon receiving my food, the order was wrong, on checking, if you make changes to your order and then select large meal it resets everything to default so instead of coleslaw and a black coffee they tried to serve gravy and a Pepsi then when I pointed this out they tried to blame me (my wife confirmed she watched me customise the order). Anyway, accepted the gravy but asked for them to swap the Pepsi for a black coffee and went to eat the food. This was now cold as it had been sat on the side whilst they dealt with the delivery orders, starving by this point we ate it anyway, at least my black coffee will be hot I thought, nope, it wasn't even a black coffee, it was white, i hate white coffee. Finally, as to blaming the delivery driver for the previous poor service, having watched the staff packing the bags I can say with 100% certainty that this too was a staff issue, they were literally throwing the boxes of food in the bags without even a care as to who was watching them or what state it would be in once delivered. Such a shame as I used to love KFC but will definitely not be returning to...

As a reward for doing very well in school we took our 9 year old daughter to k.f.c as a well done treay. On arrival we placed our order using the self serve screen, after we All chose what we wanted we got to the waiting area at the counter and found that there were no napkins or sporks on the counter, we used the self service screen to place our family order and our daughter ordered an ice cream with her choice,when our order number was called out the guy who served us needed prompting for the items we had ordered, then I asked for our daughters ice cream and he then went to look at the machine and promptly told me, no ice cream the machine is busted, I then asked him why are you selling customers ice cream on your automated system knowing your machine is broken?, he told me hang on I'll ask my supervisor, then next to us there was another lady who had taken her 3 daughters out for there tea, it turns out that she had also ordered ice creams for her kids but the story was the same, she was told sorry but our ice cream machine is broken!. Also I ordered the box meal for 1 person paying the extra 50 pence to go large, so there we all are at home tucking into our respective meals when I get a real shock!....a mouth full of spicey chicken, to be honest we live roughly 2.5 miles and in friday evening traffic maybe 25 minutes away from k.f.c fratton so there was no way I could have done anything about k.f.cs mistake. I don't like the spicey k.f.c. chicken so two pieces of my dinner were to end there life in our kitchen bin, what a terrible waste of food and an even worst waste of money!. This is not the first time that we have had so called mishaps with our order from there but this is most...