Delivery on JustEat said 35-50 minutes⦠it got to 60 and i still hadnāt had a text or email to say my food was ready or on the way so my fella decided to ring up. To be fair the guy on the phone was apologetic and said the food will be 15 mins, 20 max. When the food arrived about 25 mins later it was actually hot and fresh almost as if it had just been cooked⦠so its a good job we did ring up or I donāt think i wouldve got my food š.
On to the food: the chicken pakora was crispy & hot. The chicken kebab had loads of chicken, salad and sauce and was actually one of the nicest kebabs ive had in a while, super tasty and the salad was so fresh. They defo do deserve some stars as they did rectify everything after we rang up but the delivery time was wild. Delivery driver also tried to say that it was an 8 mile drive from the restaurant when its actually about 4 and only a 12 minute drive⦠probably actually less at 2am when theres no cars around.
I would order again, but not...
Ā Ā Ā Read moreWe ordered our food donner meat large box We have ordered this many times so we know that they fill the whole box with donner meat but one day it was only half filled which was really disappointing, they gave us regular donner meat in large box that's it.
RESPONSE TO THE OWNERS REPLY: As you can see I posted the review 2 months ago at the very same date I ordered it and I even called at the restaurant when we received it. The response from the shop during the call was "This is all you get in large donner meat,if you want the box filled you should have ordered donner meat and fries. If you still have complain you can raise it to Uber where you ordered it." But this is not true we have ordered large donner meat many times and we have got the box filled without...
Ā Ā Ā Read moreAbsolute shambles, ordered small delivery 2 hours for the delivery to arrive. Items missing so took me 5 attempts to ring up to speak to someone to be told that items would be sent out. 45 minutes after this I had to call back to be told they dont know who iv spoken to and they cant find the order on the system. After 10 minutes on the phone with the manager i presume he was sarcastic unapologetic and in no rush to get the items to us at this point it's over 3 hours. I dont normally write bad reviews about take aways but tbh iv never experienced a service as bad as this.
I understand the place is busy but a heads up on the wait time would have been appreciated. Once order was incorrect should be priority to sort it out and get the...
Ā Ā Ā Read more