Hala Lebanese — Restaurant in Reading

Today we ordered a takeaway of 3 chicken doner kebab from this place and it was the most awful kebab I have ever had in my entire life. The chicken was undercooked and completely stale and smelly and had random skin pieces and bones. We could barely finish half a box of kebab among the 3 of us. My child had to go to bed hungry and I could not eat any of the chicken and borh mine and my husband's tummies are aching and we are having funny feelings. I rang them straight away but the bloke was on complete denial and kept insisting that it was all made freshly. We had an argument and in the end he said theres not much he can do about it other than to replace it only if we bring it back to them as they cant be bothered to send someone to pick it up from our place since it wasn't a delivery order. He was extremely rude and didnt apologise even once. I am going to take this matter with the food hygiene people and will make sure none of my friends ever order from this...

Came here as we saw on Google they had good reviews and thought to try it out. This isn't proper Lebanese food, the chief isn’t even Lebanese. We had fatoush, you shouldn’t put green peppers in fatoush!!!! It also came with no fried bread on top. The lettuce for some reason was dull, it wasn’t fresh. We had the sojouk, which was okay but needed some more flavour. The place isn’t as clean as I would expect, floor and tables are sticky. The toilet is in between tables so imagine someone using the toilet and you sitting on a date by the toilet! Not ideal. They added service change on the bill when all I could hear is the waitress in the back laughing with the chief, the walls are thin!!! We were not greated when we came in and I had to go up to them to ask for a menu. Please relook at the way you are making Lebanese food because it’s...

“Hala” is a warm way to say welcome in Arabic, and this is how we felt when we entered the restaurant.

The people who work there are so lovely, especially the two adorable girls serving.

The food is sooooo delicious, and tastes like a proper Lebanese and Arabic home-made food.

The price is reasonable, the amount of food comes with it is enough, and as an extra bonus NHS members and students get a 10% discount (which worked out for us nicely).

I’m not sure since when the restaurante has opened, but the lovely decoration looks like new for me.

If you don’t have a car, just take the busses number 17 (purple) 🚎 or X4 (gold) 🚌 from Reading city centre towards Wokingham, and it should drop you next to the resturant.

Good luck guys, and surely I will come to visit you...