Overall, it was just a bit "meh". Visited Monday 12.08.2024 evening. Gent who welcomed us was very warm and friendly who took us to the restaurant which was hidden through the back, however we were sat right at the front just passed the bar with view of the pass. It was very cold and loads of tables available further down. Drinks ordered quickly and food not long after that with a different young lad. Upon viewing menu it was interesting to see the price of the food for Falkirk (it was expensive) however sometimes a good sign that its fresh food and excellent quality so we went ahead. Ordered few things just to get the ball rolling then was going to order couple more things. Ordered the Margarita (£11.50), Side of Mini Mac with Candied Bacon (£6.95) and Garlic & Parmesan Fries (£4.50). The pizza really wasn't what you'd expect when you order pizza. It was so thin you couldn't even call it a dough, it was more like a crisp. If this pizza was priced around the £8.00-£9.00 mark for what was received it probably would have been accepted. The mini mac was actually very tasty but with added candied bacon, it was just a very small curled up bit of bacon put on top. Not sliced and mixed through to hide the small portion. Was topped with crispy dough strips I believe which didn't really have a place on this. Perhaps try a garlic & brioche crumb or crushed up frazzle crisps (honestly, try it!) The serving for £6.95 was absolutely tiny. The Garlic & Parmesan Fries were chips in a chip cup with a small sprinkle of seasoning. Again, tasty, but the portion size was what you would expect as the side of chips to come with your burger. We had scranned the lot in about 10 minutes due to the portion size. Didn't receive a check back at all. Once we did finally have service, plates were cleared however we decided against more food just purely due to feeling a little underwhelmed. Ordered a couple desserts- Churros & an Ice Cream Sundae which were fine. The young lad who served us was friendly enough, just not consistent enough with service. We had asked for the bill but someone had come in with a baby which all the team knew and guests were forgotten about and ended up having to ask again. We were never asked how anything was, how food was etc. We tipped purely out of awkwardness to be honest.
Possibly I am wrong here with pricing and portion size. We live in Glasgow where I can honestly say you get what you pay for, quality of food, decent portion sizes and decent service. Possibly expecting too much however it was recommended by a friend who lives local but couldn't help but feel underwhelmed.
Think with some small changes, it would go along way. I hope this is used as constructive feedback to...
Read more~4.5/5 if I could. A great and accommodating western (Tex Mex + a few other options) restaurant with a huge drinks menu. I recommend sit in for large groups and will definitely go again if I am in the area.
Me and a group of 10 came walked in and they had a place (not busy at the time). We ordered a few starters and a variety of mains. Feedback was almost completely positive.
Starters were good. One friend complained the beef was a little dry on his skewers.
Their mac and cheese was among the best I had from restaurants. Very rich and cheesy without being overpowering, salty or pasty. The maple bacon on mine had a sweetness and smokiness that paired well.
Their fish and chips and fish loaded fries (the same except the size) were amazing. I am a sucker for good fries and these guys do it well. So crispy on the outside and fluffy on the inside. Fish was crispy, tartar sauce was good wish they gave more. Other items like pizza, loaded nachos, beef & haggis burger were all good with generous portions. A personal complaint is that their southern fried chicken lacked seasoning (though my Scot friend who ordered it greatly enjoyed, I suppose catering to the population in the area is actually a big plus).
Desserts were mostly good. I highly recommend the icky sticky (toffee pudding), chocolate brownie and cheesecake. Their caramel is genuine (not from a jar/bottle, probably made in house or just a really good buy) and amazing on the cheesecake. However, the salted caramel brownie barely had any, which was disappointing. It was still a good dessert, just not as good as the others and lacked what the name mentioned. Churros were also nice.
They accommodate dietary requirements well, however I am unsure if any of their meat is halal (they serve pork regardless). They have some gluten free and vegan options. We did not order any of the few international items on the menu (better stick to the main theme of the restaurant, we thought).
They have a huge drinks and whisky section, and hold whisky tastings. We did not try as we had Muslim friends at the table. However, I do recommend their restaurant for...
Read moreShocking I never knew a restaurant could do so poorly. Server staff were clearly uninterested in their work as my partner and I were sat in the corner of the restaurant and basically left abandon/ignored the whole night after being seated and the few interactions with staff we had very disheartening with how they spoke and shown no interest. After eventually being able to put in our order the starter came out fairly quick(That was the only positive in this whole experience) along side our drinks which tasted metallic and very clearly were from the bottom of the draft. Afterwards we were left without our main for almost an hour all the while no wait staff checked up to see if we wanted anything else. Once our mains finally arrived I was disappointed even further. I had ordered myself a Lava chicken burger which was meant to be spicy and flavourful……it was the complete opposite. For a burger claiming to have habanero sauce there was literally no spice or flavour, (which I even had my spicy food disliking partner confirm). The buns were soaking wet and the chicken was cold showing to me that the food was very clearly poorly microwaved. The onion rings were soggy and flavourless and the chips were cold and tasted more or less below average. My partner ordered a cheese beef burger which also had soaking wet buns and completely flavourless cheese and beef which I had no idea was even possible, the beef was also very clearly microwaved and had the exact same issues with her sides as I did which were that everything was soggy and cold. After finally getting the waitresses attention she just simply took away our full plates of food without asking if there was anything wrong, after getting another waitress to get our bill we were left to wait another 10 minutes before they came with a card machine and presented me a bill of almost £50!!! After raising our complaints we were told to wait for a manager who simply never arrived… and instead opted to sit at the bar and watch their TV and offer a 10% discount……. I urge people not to go here find literally anywhere else to spend your...
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