Benugo — Restaurant in Scotland

We were visiting Stirling Castle on July 10 and at 3:30pm we stopped into the beautifully appointed Unicorn Cafe to have an afternoon snack, cold drink and coffee. The kitchen was closed but there was a nice bakery selection of cakes and muffins available. Our family of 4 selected four deserts, 4 cold drinks and 2 coffees. When we went to find a spot to sit we saw that half of the seating area was full and the rest of the tables had chairs flipped over on top of tables suggesting that seating areas were now closed…..at 3:30pm. A staff member confirmed this and brought us to a closer section that had half of its tables with chairs on them and moved 2 tables together for us that were still available. As we sat and ate our cakes, drank our beverages, a staff member kept coming to check if the table next to us was finished and looked at us as well. Once the table next to us cleared she quickly came back and washed the table and chairs and put the chairs noisily on top of the table and left the cleaner behind us on a closed table for what I assume was for our table. It felt very disconcerting and rude. Just before 4 we left to finish our visit to Stirling Castle when we noticed some cafe staff leaving the castle. It was very frustrating that the reason why the staff had put the chairs on the tables and kept checking on us was they wanted to go home at end of shift instead of putting chairs up on the tables once cafe is closed. All in all a very unwelcoming experience with lack of...

We paid twenty pounds for two sandwiches and a bottle of water and it was pretty bleak. Mine was an avocado club on chiabatta and the bread was so dry it was certainly several days old. For a nine pound sandwich it was extremely disappointing, with little to no filling in it. I ate half of it because I was pretty hungry but couldnt bring myself to finish it. I regret not going back to the counter and asking for a refund after the first sad bite. The staff seemed really nice and their cakes were good as I got one to fill the disappointment of the sandwich. Sandwiches definitly not worth the money. My boyfriend got the chicken flatbread but said it wasn't worth the...

Lovely stop when exploring the castle, however is lacking the hospitality feel a visitor attraction should have.

I had lunch here whilst showing some English friends around Scotland. The food and the service were great. I'd highly recommend their sandwiches, however the whole process of getting your food and seat feels a bit "service stationy". There seemed to be a lot of staff for no real position, that could have been utilised for table service or even just busting the used tables.

I can not say anything wrong about the venue as its beautiful inside with four atriums off of a main corridor. The sandwiches and cake I had was fantastic, and I'd definitely go...