Costa Coffee — Restaurant in Scotland

Have been going to this costa regularly since it has opened but lately it has become more disappointing, the only thing that keeps us going back is .My husband loves a costa coffee. Unfortunately even that is disappointing as the dishwasher has been broken for at least three months. (All food and drink is in takeaway containers)This is only one of the faults as there was no hot food available today some days toilets aren't working and the card machine frequently is out of order. This costa is a very poor relation to all others in the area and with some time and effort it could be a flagship branch. Most of the staff are polite and welcoming however the cleanliness of the place could also do with being improved as empty tables are often dirty.Please please can the repairs be made and the staff better supported to provide a standard of service which is available in your...

Was in today to catch up with a friend, Never felt so uncomfortable in a place and I was paying to be there..😡 The girl who served me needs to be taught some manners and customer service skills. Her manner was awful, I know we are dealing with covid at the minute, but there is a nice way to ask for details and I don't think I need to give a reason why I'm meeting someone. When maken our coffes she gave up and told the other girl to do it while rolling her eyes. Not the reaction you expect from someone serving you.

Coffee wasn't the warmest, certainly won't be rushing back or recommending this Costa.

Think some training in basic manners is need Costa...

It's OK. It's not the coffee that's the problem. If you order a cappuccino you get half a cup of coffee. I don't expect it to be filled to the top but even after the froth is added it is well below the top. The fact that costa is expensive I expect a decent sized coffee. The cakes and food selections are good. Cater for gluten free and vegans. Would be good to see Batista oat milk though. Soy milk is not good and some people can't have...