Domino's Pizza - Livingston — Restaurant in Scotland

Order online for collection, headed to the store to collect our pizzas. Walked inside and found all the staff just chatting to someone behind the counter who didn't work there any more while all facing me and looking at me, no greeting or can I help you today or any sort of customer service. After a few minutes of standing there at the counter like a lemon someone else comes through the door who the staff engage with (another former staff member from what I can gather from the loud shouting conversation they are all having) while still ongoing me. Few more minutes go past and one of them finally pipes up and just shouts at are you here to collect and just assumed my order. Honestly that was the rudest service I've ever had if they worked in my place of business I'd be embarrassed...

My pizza,was half hour late tonight. I ordered the week before and at least the delivery driver had the decency to call me to say he was lost totally acceptable but tonight I had to call dominoes Livingston twice to ask where my pizza was the first time I got told we will call u back when we know where driver is the second call I made was insulting and said our driver said he delivered to you so we take what the driver says is true absolutely nonsense my pizza wasnt delivered I then stood at the top of my road and saw a dominos pizza car pass I therefore waved him down and he said he did not tell the delivery office he delivered a...

Assistant manager in livingston does not wash his hands after touching the phone or card machine then goes and makes pizzas. Think about it, customers touch that card machine, they might not have washed thier hands after going to the toilet etc. Its disgusting. Also the assistant manager forgot to put a topping on my pizza and blamed me for not reminding him!! What a joke. Hardly ever answer the phone when want to put order in for collection, this is not just when they are busy it is pretty much all the time. Most staff are great but the assistant manager is rude and needs to take his food hygiene course again or learn to wash his...