First, I will shed light on the bright side. Everything inside the restaurant is perfect without any mistake, the decorations, the food, the service. Perfect atmosphere. The staff are very friendly and kind and they are very helpful, especially Natalia. The prices are high, when the service and food are great, I may accept the high prices. In general, everything is great.

If I hadn't tried to order online, I would have put 5 stars for sure. But I am very sad to put 3 stars, and that is because, one time, I ordered online from heavenly desserts, and the order was lotus waffle. I got a plane bread with 2 or 3 drops of lotus, I also asked for Biscoff crumble, and when i received the order, there was no Biscoff crumble. Letterly, I paid £10 for plane bread without anything. It was the most expensive plane waffle bread I've ever bought. The service for online orders should be as perfect as dining in the restaurant. I highly recommend it, but just for dine in.